I do not like leaving less than positive reviews...but I feel I need to be honest here....
We were excited to try this place for Tucson Restaurant Week. While the grounds were stunning, that all changed when we walked into the restaurant. There was a sewage smell that immediately hit us and lingered in the bar. When were sat in the patio area back in the corner, it was a relief because the smell did not travel that far. We started by ordering Deviled Eggs for a table appetizer. The waiter informed us that the pre-fixe dinner option for the cod was not available (this was a 6 PM and the dining area was not busy- at all). I decided to go with the salmon option- with shrimp as the appetizer and the flan for dessert. My husband ordered a salad and the Sonoran Hot Dog, and our friends ordered the chicken enchiladas and the salmon from the RW menu. The Deviled Eggs never came. The salads that my husband and friend ordered were probably the best food of the dinner (mediocre at best). The shrimp smelled a little fishy, but the breading was nice. The salmon was a huge disappointment. It was smothered in red sauce and the dish was so busy, that it took away from the delicious salmon taste I was expecting. The dessert was pretty good, but the flavoring was a bit overpowering (nutmeg?). The Sonoran Dog had a burnt bun, and according to our native Tucsonian friends, was not really a true Sonoran Hot Dog. At the end of the meal, we were poured (and charged) for two glasses of wine that we did not order- it was random, but by that time, I needed an extra drink.
Besides the disappointing food, the service was SLOW. It took over two hours from start to finish and this food was NOT COMPLICATED. The only reason that it did not take longer is because I had to go and find the waiter to give us our check. We were seriously considering spending a few days here at the resort- but the experience changed our minds. The RW menu was overpriced (45 dollars) for the quality. Way. Overpriced.
The staff were doing the best they could, but it was obvious that they were in the weeds the entire time we were there, and I felt bad for them. I hope they can improve and maybe sometime down the road we will give...
Read moreI enjoy brunch here. It's the same, but cheaper on any normal weekend than Mother's Day, for instance.
They do a good job elevating it, and there are some dishes that are good.
This time there was a fish dish that may have been good, but the fish was all stuck in the pan. There were also some good and some dry "meh" desserts.
Salad and charcuterie are always tasty, but I wish they had more unique dressing options. Also, they didn't have ranch--a staple for the kids in our group to eat salad.
Self-serve isn't "fine dining" but it's the best way to do a fancy brunch for tons of people.
It's a resort, but people in town come here for the food, so it's gotta be good since we aren't all a captive audience like a resort goer may be.
Mimosa refills for $1 are good and you can get any juice for them, not just OJ.
The prime rib and made to order egg/omelettes are always good. The prime rib was even hot--sometimes brunch prime rib can be cold from sitting under a lamp all morning, so maybe we were lucky with our timing.
I'm always shocked by how small the offerings seem, but they actually cram a lot into a small space and make it look nice. It can get very crowded and there are no shortage of rude, hungry people, but that's luck of the draw at any given moment, and an issue with buffets in general.
I don't love the seating for most of it. We had a smaller room this time which was nice for our large group, but it can be very loud and crowded on the aforementioned holidays in the larger areas. They do a good job keeping things clean and restocking the food.
Finally, the small vanilla dessert cups with the little chocolate balls are very tasty and fun, but there should also be chocolate ones. There's just not enough chocolate choices for dessert. For a decadent brunch, you need a really solid dark chocolate decadent dessert. This is a missed...
Read moreMy husband and I stayed on property at the Hacienda Del Sol. We loved the resort so we had high hopes for the restaurants on property. We arrived at the restaurant at 7:05 for breakfast and were told they could seat us but it would be about 30 minutes before a server would take our order (due to tour groups---who weren't even there yet). We were then offered take out. Which we didn't want. Shouldn't an established restaurant have servers that are trained to accommodate their full dining room??? Apparently not. Because we also tried the restaurant for both lunch and dinner (again, we had high hopes and wanted to give it a true try). Both times we received AWFUL service. We weren't offered any refills until after our meal was over and rarely saw our server both times. It was even other staff who brought our food and took up our check. Then it was even more frustrating to see our server tending other tables while we were sitting with empty drink glasses. Of the 3 completely different times we visited this restaurant we left feeling extremely frustrated. It really took away from the wonderful resort stay this property offers. We really enjoy the convenience of restaurants on resort propert, so I would consider staying on another property due to these awful restaurant...
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