Whit's Frozen Custard Of Ashland — Restaurant in Ashland

My son and I waited in the drive thru line from 7:20pm to 8:15pm. We got to the menu to order, and the girl said they were closed and could not take our order. We waited in line for almost an HOUR. Very poor customer service and if they weren’t so SLOW, we would have been able to order well before they closed! There are plenty of other ice cream stands and we will not be back! This is NOT how you treat your customers.

Went back to Whit’s recently after they changed ownership. The ice cream is good, but I don’t understand why you can’t mix the ingredients ALL THE WAY through the Whitster? You only mix the top half. Also, I understand the cost of living had gone up, but I was charged $12.25 for two SMALL whitsters! That is ridiculous! I can go to the Red Barn and get a medium waffle cone and a small milkshake for $7! I can’t continue to support this business...

Whit's is the best ice cream/custard shop around. For starters, the owners are fantastic, very friendly, patient and knowledgeable. The flavor and topping options are expansive, along with having classic and seasonal options. They also have Bridget's Brew, which is coffee and custard with a few flavor options to add (toasted marshmallow, cupcake, pumpkin, etc); it was a perfect fall pick-me-up while the kids ate their treats. My son had a classic "whitser" (like a mcflurry or blizzard from DQ, only better) in Reeses, and my daughter had Andes Mint custard with crushed candy canes on top. I can't gush enough about how good this place is! This will be my families go-to...

The melted ice cream tasted good. The service was slow but I understand short staff and new people. THE PROBLEM: The two banana splits and Hawaiian Luau were mostly melted WHEN they handed them to us. They were already running over the sides. We have a short drive to home and we had ice cream all over. By the time we got home it was running over my legs and onto our new car seats, dripped across the garage floor even with multiple napkins under them. Got a plate to put them on before taking them in the house. It took a long time to make them. Makes me think the ice cream was just sitting around for a while before...