Latitude 39 — Restaurant in Athens

I had the worst dining experience at this restaurant. The food is decent, and the atmosphere and location are great, but the service is incredibly slow every time I’ve visited. The last time I went, it took about 30 minutes just to have my order taken (the waiter actually approached two other tables who arrived after me first), and then another 30-40 minutes for my food to arrive. Naturally, I was frustrated, but I gave them another chance, thinking maybe it was just a busy day. Unfortunately, today was even worse. I ended up leaving without even placing my order because no one approached me after I’d been sitting there for 30 minutes. It wasn’t busy at all! I noticed three staff members cleaning and serving other 2 tables for a few minutes, looking at them if they would come, and two others were chatting at the counter. I was hoping someone would come take my order, but it seemed like they were more focused on their conversation than on helping customers. I’m not sure if the bad service is because they don’t accept tips or if it’s just due to me dining alone, but it’s still incredibly frustrating. They did mention they don’t accept tips, which might explain some of the lack of enthusiasm. There are so many other great restaurants nearby, so this will definitely be my last visit. I wouldn’t recommend this place to anyone looking for...

Beautiful restaurant, food would've been great if we didn't wait an hour (lunch time MAYBE 10 tables seated) for our food to come out and then 3/5 of us had cold food. Staff at the time didn't seem very attentive and when I tried expressing my displeasure, the GM interrupted me to inform me they don't accept cash. Her apology was half-hearted and she refused to come back to my table to even give us back our card & receipt (after I had to hunt her down at a table on a laptop to even get our check) she sent an unknown to us server to "deal with us" Also, please inform staff that it's against health code to chew gum while working in a restaurant. GM definitely needs some retraining on customer service and girl, when your kitchen is in the weeds get up out the chair, close the laptop and HELP RUN YOUR STORE!!! Oh and maybe move your unnoticeable, pale cashless sign up where people's line of vision is instead of shin height on the bottom of the open door...

We were in town for the Ohio v WVU game and 11 of us dined here.

It's a university run restaurant which gives the personnel real experience. Also, because it is university run, they do not take gratuities --which seems odd in this day and age -- but rest assured-- it does NOT affect any part of the dining experience.

We had a fabulous meal and the service was excellent. Sam was our lead waitstaff, but, because we had 11, others chipped in to help.

We're a motley looking crew, but we had a great time here!!

Many thanks to The Ohio University Culinary Services for a well run establishment!!

MUCH love from this Bobcat...