Subway — Restaurant in Aubrey

I ordered a foot-long cold cut combo, from subway, via DoorDash! Now, I'm not a big Subway fan. Not because I think the food is nasty. I'm just not into cold cut sandwiches. I was hungry. Subway was close, so I ordered the cold cut combo. It is supposed to have ham, salami, and bologna on it. When I opened my sandwich, it only had bologna. I immediately put my clothes on and headed to Subway. I went into the restaurant livid. I ordered through DoorDash because I didn't want to come out of the house. I asked the little girls in the restaurant who made my sandwich. They never responded. I told them who ever made it had to know what goes on the sandwiches in the restaurant where they work. The one little girl wanted to get smart. I put her in her place, because I am old enough to have been their grandmother. She tried to explain to me that the meat is prepackaged. I said, little girl, when you took the meat out of the package. Clearly you saw that it was only bologna! Come up with a different lie, because that one didn't work. I am paraphrasing because I don't remember exactly what I said. I just know I wasn't having it. As you can see in the pictures, there was very little meat on my sandwich, and a ton of vegetables. This is an establishment I will never patronize again. I mean what I say! Scroll down to my review on Brakes Plus to see the date that I made the review. I have never been to Brakes Plus again. This was poor customer service at its best. I have encouraged the young girls to do their job, so when customers come in upset and irate they won't have to get defensive. I have a right to be angry,I said, because I spent my money, and I should get what I paid for! I did not pay $10 and some change for a...

I placed a mobile order today for 2 footballing sandwiches, and 2 large drinks. The online tracker showed the sandwiches should be ready around 5:55pm, but I arrived around 6pm because mine and my husbands mobile orders have never been ready on time. The online tracker showed the food was ready, but it was not. At 6:15 the 1 person, and half a mobile order that were in the air in front of me were finally finished. I asked about my order and was told that “No, there are no mobile orders, only one came in.” I didn’t know what to say and the girl finally said “if you tell us what you had we will make it.” Okay cool beans at least I’m getting my order right? After another 10 minutes of absolute chaos and confusion from behind the counter my sandwiches were finally finished. Unfortunately there was hardly any meat, and I would not recommend asking for extra of anything because you will for sure get EXTRA. My husbands sandwich was pretty much just olives and pickles with a giant gob of mayo at one end. I went to fill my drinks and noticed that the brew time sticker on the tea said it was last brewed at 10:30am, figuring that couldn’t be right I got a bit to taste, it was not good. For sure had not been brewed recently. The three teenage children are not at fault for my poor experience today. It is obvious that they are not ready to be left on their own and a manager should be present. They need more training and help and that is on...

My family and I ordered a total of five meals. I had the footlong Mexicali and the chicken was probably the worst chicken I've had at any subway station ever! And the meat tasted as if it had been frozen or refrigerated over and over and over and over again and then served! One of my daughters had the Philly cheesesteak and the meat was extremely fatty and I believe Subway prides itself on being healthy. My son had the meatball sub everything was good except for the meatballs itself where he explained had something hard on the inside of it and he's only 9. My other daughter had the hot Italian sub and she describes the meat is not good. My 10-year-old daughter had the ultimate BMT she describes it as good but she said that the drink station was very dirty. We did not use the one restroom available as it was flooded and overflowing dirty and smelly. Although we will continue to eat at Subway we will never return to this particular Subway due to the way they treat their meat and the lack of cleanliness in the...