Subway — Restaurant in Auburn

Never before have I had someone take more time to screw my sandwich up than it takes me to eat it. Keep in mind I'm in uniform and my job requires me to be polite, even on lunch. I walk in Thursday, 9/15/22 at 11 am and a new employee is trying to ask this guy a question and his response is "shut up, we don't have time for chit chat". I ask for a footlong club with ham and turkey on wheat. He then takes 5 minutes arranging the meat on the sandwich and adds bacon for some reason. I asked for provolone cheese and he reaches for American. I say "no sir, provolone please" and he ignores me. He puts it on the toasting tray and I tell him, loudly, that I don't want it toasted and he again ignores me. When he takes it out he just throws some vegetables on it, drenches it in mayonnaise (like, literally turned it into a soup of mayonnaise), and wraps it up all without me saying a word. The big older lady in there then decides to get rude with the new hire, yelling orders to her. This took 20 minutes out of my 30 minute lunch break for one sandwich. I wish I could give less than one star. When you remodeled the restaurant you should have remodeled the employees too. You can't keep people because of that old lady being rude for no reason and ol dude being borderline deaf and rude. i would name names but they don't wear name tags. I'll just get a couple of burgers from the gas station next time,...

completely random hours. They were closed at 5 on a wednesday, I tried 3 on a sunday, and 5:30 today (monday) there are two employees just smoking in their car with the door locked. When they ARE open, if you can ever figure that out, the employees are lazy and borderline incompetent. I ordered online from there many times and they have not once gotten my order completely correct. Often not toasting, “forgetting” toppings, or sometimes giving me something completely different than what I ordered. not sure why it’s so difficult to follow what’s written directly in front of you, but I suppose that’s too much to ask from the same people who lock the door during dinner time on a weekday to sit in their car smoking. Nevertheless, when the food is correct, it’s good. However, that’s rare so good luck. It’s extremely frustrating never knowing when they will be open. Needs to...

Had a horribly long and challenging week at work. Tonight our family had a late night and we're on our way home and wanted something quick for dinner. We stopped in to this subway maybe five minutes before closing. JT and Ja'Rica were closing up, but had the best attitude when we walked in. Feeling horrible that they were about to close, I even offered to let them close up and go to a drive thru. These two were all smiles, had great attitudes, made us wonderful sandwiches and managed to bring a little happiness to the end of our difficult day. Nothing extremely special, but a pleasant ending to a very hard day....