Zaxbys Chicken Fingers & Buffalo Wings — Restaurant in Auburn

Worst customer service ever and worst meal I have had at Zaxby's in a while. Ordered a Wings-n-Things Boneless, tongue torch, no salt on the fries in the drive thru at 5:30 pm on 7-21-22. First of all, when the guy (young, husky black guy) gets ready to give me my order, he slings it out the window at me. Then he proceeds to throw my card at me as well (had to catch it to keep it from landing on the ground). I was so angry that I started to sling the order back at him and ask for a refund. Instead I just drove off and called back to speak with the manager. The manager just kept saying she understood how I feel. I then tell her it is not enough to just "understand" how I feel. I asked if she was going to at least speak to him about this, she stated she would but I doubt it. I failed to check my order until I got home only to discover my fries were raw and had a tremendous amount of salt on them in spite of me ordering them without salt. The boneless wings looked played over and the toast was soggy. The only edible item was the chicken fingers. Needless to say, I will not be returning to...

I was the only car at the drive through as I made my order which was a Zax snack. I pulled to the window and the girl opened the window immediately and I said can I make it a boneless wings and things and she said of course. Then she came back and said they said they already made it. It took me a few seconds to get to the window and for her to tell them it took maybe a minute. All they had to do was add the boneless wings to the plate. Then the manager comes and asks what the problem was and I said I didn’t know it was one and I just asked to add boneless wings to a plate. He tells me well our window time goes up when you change an order. I was the ONLY person in line period so window time is more important than what you ask for. They had my meal ready in 1 minute. The fries were full of grease and old looking which you could tell they had been sitting there and dipped back in the grease. Their food at this location is never fresh. Tigertown location is always fresh and their staff is amazing. I love Zaxby’s, but won’t return to...

I recently dined at Zaxby's Chicken Fingers & Buffalo Wings, and my experience left me with mixed feelings. The interior ambiance was a bit moody, which set a relaxed tone for the meal. The staff were exceptionally pleasant and accommodating, making the visit enjoyable🤗

I ordered the #3 combo, which includes both boneless fingers and wings. While the wings were a delight, bursting with delicious flavors, three of the chicken fingers were disappointingly salty🥲 This inconsistency in taste was a letdown, especially considering the reputation of Zaxby's.

Despite the hit-and-miss with the food, the warm service and pleasant atmosphere certainly left a positive impression😊 I would recommend Zaxby's for its flavorful wings, but advise caution when it comes to the chicken fingers' seasoning. Overall, it's a decent spot for a casual meal, but quality control could...