First time and LAST time coming here. My friends and I were enjoying our tea and then the “assistant manager” comes over and VERY RUDLY says, “ sorry to interrupt but could you not vape in a restaurant, ever” .... like okay I get it if you don’t want me vaping in YOUR store that’s fine. But you could say it politely. He was completely rude. As far as telling me not to vape in a restaurant ever, I’m sorry sir but I did not know that you own every restaurant... I felt very disrespected and disappointed in the way that he looked at me and spoke to me. So completely...
Read moreJust left this place for the first time......in town visiting.....disappointed. The place was not welcoming....questions we asked were answered with 'I DON'T KNOW' very poor customer service. Furthermore, the 2scoops I paid $6.99 for was really a half scoop! RIP off! First and last time going there! As for your employees- you should pay attention who you hire in your business. They are your front line to your potential customers. Oh and why are there under age children working behind the counter. Is there no labor laws in AL? No customers...
Read moreCame in on Labor Day and it was kind of packed. But the fact that I waited for about 20 minutes is just outrageous. When we got to the cashier the phone rang and we were on hold for a bit which got me furious. I ordered my ice cream and waited for it to be called. After waiting for a minute I asked the kids sitting down solving Rubik’s cubes if I could solve some. So after solving about two to three cubes my order finally came. The customer service is kind of bad too. Also they need to clean the bubble waffle makers they...
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