I can't believe I have to do this to Panda. I never complain, especially when it comes to food service. I know it gets frustrating or difficult to deal to deal with disgruntled customers, but DANG. I ordered a regular shrimp with broccoli with extra shrimp for myself and steamed dumplings for my sister. I should've checked before I left, but it was a simple order, so I figured they would've gotten it right. Cut to an hour later at home and we open our containers. FOUR tiny (or overcooked) pieces of shrimp and 6 or 7 semi withered florets of broccoli... and an unnecessary amount of rice. The dumplings were too doughy, like they weren't fully cooked. We live 30 minutes away, so there was no taking it back. After staring at our plates for a while, we just tossed it out for the stray cats.
Any reason for any other complaints I've had, I attributed to them being super busy.I understand mistakes are made. That being said, this isn't the first time I've been dissatisfied with Panda. They used to be my favorite spot in Auburn. I don't know what's been going on with them lately, but Panda needs to get it together. $16+...
Read moreI went here yesterday for the first time in years. I used to tell people this was one of the best places to get Chinese food in auburn, but after my experience yesterday, I won't be returning and don't recommend it to anyone else. I ordered Mongolian Beef and which is supposed to be spicy. It was not spicy and had some other kind of meat in it that I did not recognize. The food did not taste good and was embarrassingly lower quality than the restaurant in the mall. My husband ordered fried chicken and it was fried way too hard. On top of that it took about 45 minutes to get our food. When they bagged it I noticed that my husband's food came straight from the back and my food came from a stack on the counter that had been sitting there for at least 15 minutes. I'm not sure if they cannot keep up with the business that they are getting or if they simply don't know what they are doing. It leads me to believe that it is owned and operated by someone other than they have had...
Read moreRestaurant is nice and clean on inside. I got the crab rangoons and Mongolian beef combo with fried rice togo. Food was quite the disappointment. Egg roll had good flavor, but a very mushy texture made it almost not worth eating (cheapest possible frozen egg roll supplier used?). Crab rangoons really missed the mark. I'm used to rangoons having a bit of sweetness that matches that of the crab, but these were horrid. They tasted like wonton shells filled with half cream cheese and half sugar accompanying the faintest whisper of crab. The Mongolian beef itself was not bad-6/10. Although, the accompanying fried rice did its best to ruin the whole dish. If the rice was fried, it was done at the lowest possible heat (absolutely no wok flavor), and then mixed with frozen vegetables and boiled, unseasoned chicken. To add on top of everything, my fortune cookie...
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