WARNING: HAIR IN FOOD, GUYS IN THE BACK DO NOT WEAR HAIR NETS. I was enjoying some food with my girlfriend and in the mist of her eating her tacos, she pulled a long black hair. We are DISGUSTED. So we did what any customer would do and asked to speak with the manager. We informed the manager, Joanna, regarding the long hair we found in the food. She did not care at all. First she wanted to remove one taco from the order. We told her we should not have to pay for the plate which had the hair. We were okay with paying the other orders but she thought we were trying to run a scam and get free food. We began to explain the aspects of customer service to her and that we shouldn't have to pay. She then stated that if we did not pay for the one taco which had the hair, she was going to call the police. We are astonished at this manager, Joanna, of her unprofessionalism and how rude she was in our experience. She then began to bargain by saying she can take off two soft tacos. We explained to her that we do not want to bargain, we are simply trying to get you to understand that we found a PEICE OF HAIR IN OUR FOOD and we wanted her to put herself in our situation. If she was a good manager, she would have put herself in our shoes and realize that this was not okay. We proceeded to pay for the tacos and informed her that this is the Worst customer service we have ever experienced. We left fully disgusted and very disappointed with management. We will be contacting the upper management and other food authority services too regarding this horrible experience. I hope nobody has to experience this type of service. We will never come to an establishment where management first action would be to call authorities on their paying customers.