Pizza Hut — Restaurant in Austin

This location is so disorganized and so not providing the Austaco motto!! My child was more organized and goal oriented at the age of 6 than this place!! I have had nothing but problems since I moved into this delivery area. Which all this saddens me because I once upon a time was an employee of this facility. I have had to cancel my order 4 times due to the fact that they call me 15 minutes before my order is due and say that they are either out of an ingredient or no longer offer a particular ingredient or flavor. The customer service seems as if I owe them for their time and not the customer is our priority. The times I have had my orders completed the drivers have shown up very dirty and almost homeless looking plus the body odor that is present makes me so sick that I cannot even bring self to eat because I am afraid I will vomit. I will no longer waste my time, data usage nor my family's health with this location. I will drive to a location that is closer to my home first off and more pleasant to attend. I HIGHLY HIGHLY RECOMMEND THAT ANYONE AND EVERYONE DISCONTINUE THE USE OF THE BRODIE LANE LOCATION!!!!! NOT A HAPPY CUSTOMER AND VERY DISAPPOINTED IN...

So we placed an order and we never received a call or our order. When I tried to call I was put on hold multiple times and then someone answered and quickly said "you have to wait on hold" and once again was put on hold. For over 12 minutes and no one ever answered me at all my sister called and immediately got an answer and then found out that they called even though we never got a call and then just canceled the order without ever answering the phone. I’ve never had bad service at this location but this was really horrible customer service and I’m beyond annoyed with whomever it was that hung up on me multiple times. I don’t think I will order anything from Pizza Hut...

Our cashier was nice enough and talkative but our pizza was given to us warm. We walked in, order out pizza and waited for it. The young lady that took our order; I guess went to the restroom and was gone awhile. By the time she came out our pizza was ready and sitting there. Instead of one of the other staff given us the pizza they waited on her. She came out and gave it to us and by this time it was warm to touch. By the time we got it home it was completely room temperature, smh. That really made me mad. I perfer my pizza nice, super hot and cheesy to my mouth. I see now I have to say please give as soon as it...