Super China — Restaurant in Austin

3.9% of total of interest if you pay with a credit card. I walked in to place the ordered. They offered horrible customer service. I had complained about the cost of the Sesame Chicken plate because it was for $15 which is over price because that was not the original price for years. The owner says that many customers order that plate. She doesn’t care about complaints and taking care of her customers. Let me not forget when I asked to speak with the manager she said she had no idea when the manager would be in and asked how she could help.After explained the issue about the poorly waitress service had provided. She then said “I’m the owner” and seems very indifferent. I lost faith dealing with her because she was not polite at all. Initially, I just want to have the differences back on my credit card because that extra charge was not in the disclosure, but after speaking with this individual I realized it was a waste of my time. I will never order from this place again. For sure there is better food places to eat and want your money. My suggestion is dont pay with your card and make sure the price is current before you order and ask for itemize receipt. The quality of the food is not the same as it used to be either. This place will be closed eventually because of bad management and that’s too bad. Owner extremely arrogant and doesn’t care about...

Don’t let a few bad reviews fool you. Pretty much all of the bad reviews are due to GrubHub or delivery services. Do yourself a favor, come in or pick it up if you don’t want to risk a bad experience due to the delivery and you’ll get some of the best Chinese food in Austin! It’s a small, clean mom and pop operation that will seat up to a party of 10 at most. I tried the Kung Pao chicken, house fried rice, chicken lo mein, hot and sour soup and eggrolls on this trip here with my family. The eggrolls were the only thing that was her average, everything else was awesome and above the quality you normally get here in Austin. Don’t ask me why, but for some reason, with all the restaurants in Austin, good Chinese food is so hard to fine. The vegetables were very fresh and not undercooked like most Chinese food. The hot and sour soup has a great flavor to it and not watered down like most places. If you’re looking for a big fancy restaurant, this isn’t your place, but if you’re looking for quality food at a very reasonable price, you’ve got to give this place a try! Can’t believe I’ve lived in the area for over 10 years and I barely just found this place, definitely...

I had the worst experience ever with this place tonight. I ordered my food & went to pick it up. I was a little late, called & explained to her I was a minute down the road. Everything was fine until I paid. I transferred money to my venmo (which I have been doing all day shopping & had literally no problems). She took my card, paid & watched the money disappear from my account as well as shown proof that it went through, she proceeded to say It declined. Which my card did NOT decline because I literally had proof on my end showing that it went through. She argued back & forth with me saying it’s declined while I am showing her that it still took money out of my account & says charged to “Super China”. She made the statement that with venmo it takes 3-5 business days to complete the payment but It literally charged my card whatever she did. I ended up leaving with no food but money taken out. I will be taking further action with this, since I have paid for NO food. Don’t waste your time on this place. It is not worth the hassle. Definitely never going to this place again & I will be telling everyone I know...