Dairy Queen Grill & Chill — Restaurant in Bailey's Crossroads

On December 26, my mom and I went to the Dairy Queen to get the Oreo blizzard. We were craving this blizzard and we were in the area. However, when we arrived there a Muslim lady who was soooo nasty to us. We arrived there around 8:50pm and we were happy we made it because we knew online it said they closed at 9:30pm. But that was lie. As soon as we got the blizzard, we realized there were no ores cookies in the blizzard, so we kindly asked the Lady if she could give us another blizzard with more Oreos. She refused to make another one and began to use the blizzard she gave us and add Oreos and mix it again. Which was a disaster. The Oreo blizzard was nasty and didn’t taste like the blizzard we normally get from there. It has no taste and was runny. Wasn’t thick at all. The Muslim lady refused to make another one. While we there my mother asked to use the bathroom and the Muslim lady told my mother they were closed. I told her they don’t close until 9:30pm and it was only 9:00am at that time. This Muslim lady was so rude and nasty to my mom and I. She acted as if it was a problem for my mom to use the bathroom because she was closed.?however , after I advised her we were customers and we should be able to use the bathroom, she began to argue. Then she yelled at me while my mother was given the key to the bathroom saying, “YOU NEED TO HURRY UP!”. And I responded to her by saying who are you speaking to?” She continues to argue with me and I asked her to give my money back. She refused and continued to argue with me. I told her to stop talking to me and get her manager. She continued to yell and argue, saying the register was closed. I told her that’s not my problem and I needed my money back. Also there was another employee who was there and was Spanish. She advised the lady to give me cash out the register, but not my full payment. This Muslim lady do not deserve to work with customers with her demeanor. Never had this experience at this location and I have been going here for many years. I will not be returning to this location and if someone can please have a manager...

Today is Tuesday, July 9th, it is 7:35 pm..... I'm still here at this DQ location, and I've never, but never had the service I just got with my kids, I've been coming here since I was 18 years old and now I'm 34 years old, and I pretty much knew the crew throughout the years, and this three crew members that are here today, are a disappointment to restaurant. I've come here practically all my life and today was a very but very bad experience here. I ask for a small cookies and cream icecream.... The guy who was at the front was and I quote: ITS CALL A BLIZZARD, DONT YOU KNOW? I was so upset and angry that for some reason I decode to stay, besides the BLIZZARD I order a small chocolate icecream cone, and the girl in front told me that they dont server chocolate icecream cone..... I was so surprised, and I told her that that is impossible that I always get chocolate for my wife, she insisted and that they don have chocolate. I still stayed, I order a cheeseburger meal and when I asked for my sundae, that one that's coming with my meal, she said they serve tha meal with the sundae from 11 to 4...... Like I said, I've always come here, and this people are denying me what I already know. I guess the restaurant and the people are giving this place a bad reputation. I dont think i would come...

Awful customer service on the part of the young lady at the cash registers attitude and the silk cold younger guy who is supposedly the manager and almost 7 or eight dollars for a small blizzard and they literally almost cried or called the police because I dared ask for a free barbecue sauce, because apparently I have to give half a dollar to get something that is usually complementary for a burger so would definitely take my money elsewhere and go somewhere else because these thieves want to play the victim after they squeeze you up for every less sent. It’s literally cheaper to eat at a sitdown restaurant than fast food, restaurants nowadays from my experience, and the horrible customer, service, and, threatening staff is not worth it,...