Zeppe's Pizzeria — Restaurant in Bainbridge Township

Store on E. Washington in Chagrin Falls usually isn't too bad, but tonight I had my food arrive an hour late (1hr 45mins total delivery time) after two employees lied to me about the status of my food. The first guy said it was out for delivery about 40 minutes before it's actual arrival and the second person said that the order slip was on the floor and they would start the order and get it to me in 20 minutes at 50% off. It came in 15 and was obviously old. The cheese wedges were hard, the mushrooms had way too much oil left in them and stained two pieces of clothing in one regretful bite. The pizza was hard and cold with a large section of cheese and topping missing from the center. It tasted like those pre-made Wal-Mart pizzas that sit around all day.

At 50%...

I recently had the pleasure of dining at Zeppes Pizza, and I can't say enough about how fantastic the experience was! From the moment I walked in, the customer service provided by Gabe and Eli was outstanding. They were friendly, attentive, and made sure my dining experience was top-notch.

Now, let's talk about the food. The chicken parmigiana was absolutely delicious! It was perfectly cooked, with a crispy coating and rich marinara sauce that complemented the tender chicken beautifully. The portion size was generous, making it a great value for the quality of the meal. Overall, Zeppes Pizza is definitely a place I would recommend for both their amazing food and...

I absolutely LOVE this location. The manager, Joey, took this experience to the next level. He provided such hospitable care and delivered excellent customer service. I really enjoyed the aura of classic rock and the feel-good vibe the store gives off with some of the vintage vinyl covers hanging on the walls. My girlfriend and I absolutely love the spiral crust pizza, which we believe is what makes Zeppe’s unique and one of a kind. I prefer to drive from my home in Mayfield just to go to the Bainbridge location and be taken care of by Joey. Will always be a loyal customer to...