Panda Wok — Restaurant in Bakersfield

So 1st off i personally very picky eater! Especially due to seasoning & cleanliness! This is our local Asian, food spot. We stopped going there because as someone mentioned before! Previous owners had a roach problem! Roaches means filthiness! Daughter n me saw the roach crawling out of their kitchen! No way! Cancel all the order fix n clean your ish back there! We out! I reported to health dept. ASAP! Next thing i see name change? Idkif they took care of their pet problem? I hope they did daughter decided to stop by there again. I refused too🤢 & reminded her! She said its a new owner? Idk if i can confirm that? But i gave in, i walked in with her 1st i noticed its Way more clean! Deff not dingy like before! Everything has been cleaned & updated! N they have screens as menus. Food smelled divine! Place was busy. Ordered 2 item & 3 item, plates. Portion size is worth ones money not like other asian food places like panda! They make it a hefty serving! Had the Teriyaki chicken, orange chicken for picky son, Daughter 3 item beef brocolli, orange chicken, bbq pork. Egg rolls, she tried to get me to eat some! I said no thanks! By the time i asked my 8yo son! He killed that teriyaki n had only a couple of orange chicken pieces left, i tried one piece, it was a good texture, i preffer mine a bit more crunchy, sauce was perfect, not too sweet or tangy, but i still will NOT buy for myself! My kids have deemed it their go to because of their taste! I personally preffer, Teriyaki Fusion, next to food max on White lane! Clean great seasoning! Portion size? Is ok. Depends on server. But if kids love it then its ok!...

On Sunday, May 3, 2025, at around 7:15 PM, my sisters and I came in to pick up dinner for our family. We usually love the food here, but unfortunately, the customer service during this visit was disappointing. The older lady who takes orders at the front was noticeably rude and rushed us through the ordering process. She seemed irritated, as if she was in a hurry to leave. After taking our order ahe stepped to the side to make a phone call, leaving customers waiting while her coworkers appeared confused about what we had ordered—likely because she hadn’t finished writing it on the box. A few minutes later, around 7:21 PM, she left the restaurant in a rush with a bouquet of yellow flowers. While finalizing our order, I asked the employee who was charging us how long the beef and broccoli would take so we could decide whether to wait or choose a different entrée. Instead of responding directly, she yelled the answer from across the restaurant, which came off as very disrespectful—especially since I was speaking to her coworker, not her. We truly enjoy the food and have had many great experiences here, but the service we received that evening fell far short of...

The old lady Minerva is a really rude worker that does not know how to attend customers, I bought a plate about 30 minutes before closing and I found a really long dark hair in the chow mein and told a worker I know from the restaurant what I found and was told to return it tomorrow since they were closed already and when I returned that morning I was accused by that lady Minerva that I MYSELF put the hair there. How stupid and dumb would I be to waste my time in that. She was rude and agitated from the start. She was most likely to embarrassed and prideful to be a little more considerate of the bad service that they had given me in front of other customers. They need better staff members if that’s how they think customers...