After coming to get my nails done for years i came in and was helped by a girl with green hair. My husband came in to wait for me and was asked if he could be helped he said no and sat down with our son. This girl told me " your husband is kinda rude." I asked her why and she said because of the way he said "no" nevermind the other girls knew us and knew he was waiting for me but when i tried to move past the drama i didnt need and tell her i was sick with food poisoning she replied "cool" and other times it was obvious she was being fake and really rude herself for no reason. i wasnt going to get to enjoy myself but i tried multiple times to just make it through without saying anything. Why would she take a picture of my nails if she just gave me the worst service ive ever had? Thanks I'll find somewhere else to go instead of confronting how somebody feels about my husband answering a question when im sick and she tells me "cool" when i tell her i had just got out of hospital and have food poisoning. Now i have to find a new nail salon i really wanted to have a good experience not defend my husband not feel like im incoviencing and unimportant for not being listened to and one word responses that dont even match. Id appreciate you girls not posting the picture of my hands. Good luck my husband has paid and taken me there many times but now since he's rude for saying no and sitting down he won't take me back there. The older lady Spanish always smiling always did my nails maybe she can teach others service do and don't. Really...
Read moreWhen I first went to this Salon, Juana was very unprofessional. She judged and made comments about how dead my hair was. Soon then I avoided that and started taking care of my hair and getting trims as often as I could. The second time I went, she said how beautiful my hair was and how other girls don’t take care of their hair and want it so long. I didn’t appreciate the negative remarks she made towards other people, and quickly noticed that she was nicer to some clients than others. She doesn’t remember who you are no matter how many times you go and if she isn’t talking bad about your hair, she’s talking about about other people’s hair. Finally, the last time I decided to get another trim by her, I was extremely dissatisfied. Don’t get me wrong, she does a really great job with haircuts, but she is extremely unprofessional. The last time I decided to get my hair trimmed by her, I made an appointment. By the time I got there, her other employee came out the door and told me that I had to wait 2-3 hours because she was putting extensions on a client. Juana, the hairstylist, didn’t even bother to call me ahead of time before I got to the salon to let me know in advanced, and she didn’t even bother to tell me face to face. This lady needs to do a much better job with being more professional and compassionate. Never going...
Read moreNot only was she rude and criticising my mom the entire time, she burned her scalp and on top of that bleached her sweater from the back (mom didn't realise til she was home), very unprofessional! On top of that talking/commenting on matters that don't pertain to her in this case my grandmas recent death you don't know the facts so mind your own business you get paid to do HAIR!!! I had my hair styled here once paid $60 to have hair straightened and she did the same to me telling me about how damaged my hair was etc and how she uses $500 dollar shampoo but its her tactic to sell product. She over charges. You should treat your customers betters without customers you wouldn't have a business so keep that in mind. You do good hair but the customer service is garbage.
*If you are professional like im sure you consider yourself to be you will do whats right and replace my moms sweater since you ruined it by bleaching the entire back of it!! You knew what you were doing, you did it purposely you're not afollowup be waiting...
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