Subway — Restaurant in Bakersfield

I'm very sad as this WAS my absolute favorite subway until today. I am only giving it 2 stars as the manager handled the situation with the upmost grace. The young lady working this morning was rude and very unprofessional. I was a bit confused on the way she charged my sandwhich and when I called to ask, instead of explaining, she said "I have stuff to do" and hung up. I proceeded to go back and explain how it's very rude to just hang up in someone's face. I also explained that I am not upset about the sandwhich charge nor was I being rude. I explained to her that I was just asking a question and the hanging up in someone's face is rude. Her response "I told you have customers so I hung up." I have never been here where the employees were this rude. Even after attempting to express to the young lady the dynamic of the situation, and even laughing and making a joke here or there to lighten the mood, she still had the worst attitude I've ever seen in a customer service establishment. She was clearly looking to argue and kept stating it. I repeatedly said we are just communicating, I wasn't there to argue and she kept reiterating an argument. At this point I asked for her name and franchise owner, which I was refused. I just spoke to the manager, who was standing there the entire time, and she dismissed the young lady to the back. I say all of that to say this, please train your employees better. There is a way to communicate with people without resorting to rude or snarky remarks. A simple "I wasn't trying to be rude when I hung up in your face. My apologies" would have gone a long way. Thank you to the manager who listened to me and was very nice about the entire thing and even tried explaining to the young lady what she thought I was asking. Young lady just didn't...

Do not eat here this place has not been properly clean throughout the day there's fingerprints all on the glass there's lettuce on the floor by the front of the cash register the dust on the counters and there's food in the slot where they slide your sandwich I did not see no young lady wipe anything off from customer to customer while waiting and I never seen no young lady washed her hands I even seen a lady come in to work she went in the back came in with a different shirt and proceeded probably the clock in on the register never seen her wash her hands. I will not be back there and another thing all my visit I was speaking to the two young ladies that were working there since they were moving slower than ever but a customer took it upon ourselves I got people to feed low-lives gangsters thugs go there like I was talking to him and I was talking to them and I made that clear to him and then he going to say that he had a bad day because I said that to them and she's going to apologize to him screw all of you guys at Subway your workers are trash they probably over tired from working all these hours and you don't have the manpower to have people making sandwiches and cleaning throughout today through...

Worst service known to man 😂 went in and was immediately greeted rudely, asked about my sandwich, options, cheese, and vegetables, rudely. i always ask for a light amount of mayo and mustard. Yasmin squirts a very large amount on my sandwich, and i politely state that is a lot of mayo, could we scrape some off. She then holds her hands out as if i asked for her first born child on a stake, and says she can’t control how much comes out, the bottles are made that way. i absolutely know they can control the amount seeing as how i come here often, and haven’t had mayo the size of a large python squirted on my sandwich. She scrapes it off with her hand as i tell her plenty of other subway workers can control the amount of mayo they squeeze, and she completes the transaction with an attitude worse than the one she had when i walked in. Yasmin should take a couple courses on customer service seeing as how she was the only...