The first time I went there it was because of an ad I saw in the baldwin park newsletter. My partner and I tried a donut with a nutella mousse in the middle. We could tell straight away that it was not actually nutella but rather some sort of powdery cocoa like nesquik. Did not like at all.
We gave it a second chance the other day, and this convinced us to never go back. We bought a different nutella donut d'crav and a strawberry cream cheese. The cream cheese did not taste like cream cheese at all. The more expensive d'crav advertised to contain nutella did not contain even a hint of it. We asked the woman there if the d'crav had nutella since that was part of its name. She replied in the affirmative, but once we tasted it we could immediately tell that the "nutella" was actually the cheap chocolate crap they put on their basic donuts. That wasn't even the worst part! Not only were the pastries not as described, but the cashier overcharged us for our order! The two pastries were 1.95 and 3.25 respectively, and the order came out to 7.66! We stood outside in the rain contemplating our receipt, and then we went in to ask about the price. The cashier gave us a confused look and checked on a separate register. She told us it was not the right price and tried to refund the credit card. When she did that she so happened to come upon an error where our receipt from nine minutes ago did not show up. Finally, she said her machine was "stuck" and that she couldn't refund the credit card because she couldn't find the receipt that we handed to her. How does that even happen? How did she even overcharge us to begin with? The difference in price was $2.44 and somehow she made the mistake of overcharging us by around %40 of the actual price. We got our refund in cash and left with a feeling that we had been robbed and misled. Not a good business at all!
If you want to get overcharged and have your receipts mysteriously disappear, Tony's will happily oblige. We plan on filing a complaint with our credit...
Read moreHIGHLY disappointed with Tony’s Donut House located here in BP! DONT COME HERE! Beware! Yesterday I came to buy through drive thru. I was told the price $10.36, I handed them the card and I was WRONGFULLY charged $110.23. The employee spent 10 minutes figuring out how to refund me and was unable too. Told me to come back in the morning. No one else was available. The manager today spend 25 minutes on the phone because she didn’t know how to refund me back. Shameful. Wasted my time and still charged me for the items after she issued a full refund. DID NOT OFFER ANY FREE ITEM FOR THE INCONVENIENCE. I told her I will NOT be coming back. I’m warning others to check your receipts when coming here. If they charge you wrong, good luck getting a refund.
To add: I’m out of $110 until the 4-7 business days when I get...
Read moreQuick spot for a delicious breakfast. Eat-in and drive through available.
They have the best breakfast sandwiches from a donut shop that I’ve ever had! I came through from a car meet happening at the parking lot. I normally just get coffee but this place had me eating rainbow sprinkled donuts and a bacon and egg sandwich.
I got their sandwich on a croissant, and was highly impressed by the gourmet quality. You can customize what veggies are added. You can build any kind of sandwich you want. Came with a pickle and a couple of hot peppers 🤌🔥
It was $14 for the sandwich but everything else is reasonably priced at just a few dollars. They have a nice variety of coffees and juices and bottled drinks. Add boba to any tea or...
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