If I can get in touch with anyone by phone (which is rare and often routes to the general store once or twice first and I’m reconnected to the bakery, which is what I called in the first place) they are rude when they answer. I have to ask if it is the bakery and they sound annoyed that I didn’t know. The rest of the conversation is me feeling like I’m wasting their precious time because of the short, “God what do you want?” attitude they have.
More than once they have taken creative liberties with the cakes I’ve purchased; once it turned out good but the other times were bad.
One it was so bad I had to apologize to the recipient. (I had a Walking Dead kit so told them to write the message, do the border and leave it blank. They put giant severed cartoony fingers all over it because they said it looked empty. :/)
There are maybe two people there who aren’t completely incompetent and they aren’t there all the time. I’d switch to Kroger but they screw up more (if you can believe that, ordered white cake and got red velvet) and they don’t refrigerate...
Read moreI ended up placing my order at another Walmart 30 minutes away because this location never answers the phone and I wasn’t able to place my order online. I’ve called multiple times on multiple different days and eventually decided it would be worth the extra money to go out of my way and have them...
Read moreWhat’s the since of having phones if your not gonna answer them. Was gonna place a cake order but I’ll take my business...
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