Papa Gino's — Restaurant in Barnstable

Pizza is delicious but service is seriously lacking. Ordered on line and was given a 15 minute pick up time...turned out to be 40 minutes before the pizza was ready. Wings were ready on time but I had to ask the young man at the register to put them in an oven to keep them warm while I waited for the pizza. Even still they were cold when I got home and unbelievably they were undercooked. "Gluten free" pizza was tasty but I felt it could have been cooked a bit longer. When I arrived there was another customer there who's order couldn't be found. So he placed his order then...10 minutes after me and he got his pizza before me. Another guy was waiting only to find his 3 pizzas had been sitting in the warming oven! It seems the "front/register" guy is supposed to be keeping the orders on track but was not doing a very good job of it. They appear...

Decent food but the staff treated me with great disrespect nick and zack even hanging up the phone after my order was big $50+ As soon as I ordered I got a call when he asked for my name I gave it he had this huge “uhh” and then said couldn’t deliver after I already paid for delivery but I said okay I’ll pick it up and then he proceeded to hang up the phone on me. When I called back they said I hung up. All because they didn’t want to do the job. I’m not asking for favors the order was already paid in full. Food is decent but those two guys are ridiculous if you hate your job find something else. A couple months ago I ordered food as well and got a call because they wanted me to feel bad for the grill guy cause I ordered food. Place is a joke give your money somewhere else If I could give negative...

This was a take out order but we picked it up in store after a terrible time on the internet trying to place the order apply the coupon/ first the person on register was extremely rude and unhelpful. In addition to all that we were charged a ridiculous amount for toppings and we're not done correctly, for example we wanted sausage on the whole pizza and mushrooms on only half of the pizza but we were charged for additional whole pizza toppings to the tune of almost $5 and got only half pie covered x 2 pizza's which we had code for 2 x $12.99 ea we got 1 sub n it was $55.49 for pizza! OUTRAGIOUS !!! we are done...