Subway — Restaurant in Bartlett

I worked at Subway for three years, not this particular location , but you get my point. To the person above or below complaining of the veggies not being enough or so....let me explain something... The general managers are VERY strict about how much we put on your sandwich there is a certain amount we could be allowed, and if you ask for more we could only put so much on there extra. At least thats how its supposed to be, because of how much stock we buy. When you have a budget you can only stock so many things, and when people keep asking for more and more we dont mind but we can charge you, which is what is neccesary cuz if we dont, we cant see how much were making off of it and how much we need to buy in the furture. Its a business what do you expect , they can lose pay or hours because they dont listen about the veggies. Some people don't understand that. Considering the owners of this Subway also own almost all of the ones in the surrounding area, So please consider this is someones job and theyre actually doing what theyre told to do by managers and such. Because you want so many veggies and no one charges you, they cant see how much they really need and they run out, THEN people complain when you dont have certain veggies left during the day . PURE frickin business. Sad thing is i'm probably younger than you, and you cant figure that out on your own? I won't stick up for the people if they're rude though. Do better to understand...

2/11/25 So we visit this location frequently and usually the service is okay. Today my daughter ordered a pizza sub, but the owner didn’t understand what’s she said. So instead of asking her to repeat what she said he started to make her some type of pizza. When she corrected him he aggressively slide the food across the counter. Then when he started to make her pizza sub he TRIED to only give her 4 pepperoni’s on her pizza sub. And he just placed them on the bread in an way that showed he was pissed and that he had lost all his professionalism. Mind you my daughter is a minor. She wasn’t rude when she corrected HIS mistake with her order. Then when he was informed about how he was improperly making her food he spoke to the lady in their native tongue and she started to prepare my daughter’s food the correct way. What I don’t like is the fact that as the owner of the restaurant he wasn’t able to remain professional and provide a positive customer experience for a teenager. This will be last time I spend money there. He literally tried to CHEAT my daughter by not preparing her food properly (meaning the amount of meat on her sub compare to the others we were purchasing) because of his lack of...

At our local Subway, we visit frequently, and the service is usually acceptable. However, today’s experience was disappointing. My daughter ordered a pizza sub, but the owner misunderstood her order. Instead of asking her to clarify, he began preparing a different type of pizza. When she corrected him, he aggressively slid the food across the counter.

When he finally started to make her pizza sub, he attempted to put only four pepperonis on it, placing them on the bread in a way that clearly showed his frustration and lack of professionalism. It's worth noting that my daughter is a minor and was polite when she pointed out his mistake.

After i informed him about how he was incorrectly preparing her food, he spoke to another employee in their native language, and she began to make my daughter’s food correctly. What concerns me is that, as the owner of the restaurant, he failed to maintain professionalism and provide a positive experience for a teenager. This will be the last time I spend money there. It felt as though he was trying to shortchange my daughter by not properly preparing her food compared to the others we ordered, due to his...