City of Bartlett Public Library — Attraction in Bartlett

This was one of the worst experiences of my life. My son has autism and this was his first time in a library. I fully understand that the nature of a library is quiet and explained it to him. However with all children they can have meltdowns. Today he had one in there because it was overwhelming. The attendants, with the exceptions of the African American lady at the front desk and the lady with glasses on at the information, were rude and unhelpful. When I tried to first log in to a computer I informed the old lady it wasnt working and her response was oh thats not good but didnt offer to help. I got help from the other woman wearing glasses who was courteous to my son and I. But then as we were walking around looking for a book for my son he started to have a meltdown so i began walking him outside to my surprise an older attendant with glasses putting up books marched to look at him making snarky comments. These people were so insensitive and judgmental I would never come here again. Ever. Horrible. What a way to welcome a tax paying citizen and her child to...

The City of Bartlett Public Library is a wonderful community gem! The staff here is incredibly helpful, always friendly, and willing to go the extra mile to assist with anything you need. They offer a wide variety of programs for kids of all ages—from storytime for little ones to engaging activities for teens, making it a great spot for families.

The book collection is above average, with a well-curated range that covers everything from popular fiction to educational materials and resources representing diverse cultures and ethnic backgrounds. It’s clear the library is committed to inclusivity and learning.

Clean, welcoming, and resourceful—this library is a fantastic place for reading, studying, or just enjoying a peaceful afternoon. Highly recommended for Bartlett...

I went up to the desk to ask for help. The lady was not very helpful she said I could find someone on the floor. Among other unhelpful answers. And she couldn’t give me change for my $20 to use the computer. she couldn’t even offer to give me $.10 to copy. Maybe because I was out of town. I left the library to go get change for my $20 bill came back and I still could not get any help. And I can’t go into detail how rude she was when I came back. Where I come from you offer to help people. Learn manners and customer service. I have worked in customer service many years and I would not be that...