Las Fuentes Mexican Restaurant — Restaurant in Bay City

I used to love coming here. But it seems like they've made some changes and not for the better. I had the Enchiladas Triples that I used to always get. The enchilada sauce no longer has the homemade flavor. It tastes canned. The cheese in the enchilada wasn't good at all. It tasted like and had the texture of microwaved cheese sticks. The chicken in the chicken enchilada tasted like it had had been stored with fish. So it had a very fishy flavor. The beef enchilada had no flavor at all. It was just unseasoned beef. The waitress ignored or forgot that we had ordered an appetizer with our drinks. Our drinks had to be remade twice because it was just syrup (no carbonation). I ended up asking her for an unsweetened tea and she misunderstood and confirmed sweet tea before rushing off. I asked another waitress to chase her and make sure I received unsweet tea. When she brought it to the table, she made a comment about me having changed my mind. I understand that Mother's day was chaotic, but I've come to expect much better from Las Fuentes. It's highly unlikely that I will continue to refer hotel...

We didnt get to taste the food. At 6:57 I ordered. Was passed off between 2 employees. The 2nd , a male, took my order and spoke perfect english. Stated it would take 15 min. My husband shows up to pick it up figured it wasnt ready,had a beer to wait, only to have them say I never ordered. The younger male who answered the phone, when I called after at 741 was not completely rude. Yet was trying to push me off. Stating that order was never taken, most of his people dont speak English, well my other half was waiting to have a beer so he could have waited for the food, they were very busy, and then when I called back was very patronizing stating that someone was going to get fired. I know that's not true. All he could have said was "we are very sorry, what is your name, we will make sure that ya'll are taken care of the next time." Yet because of the way I was placated because he didnt want to actually listen and fix, I will not be returning again. I'm sure they have plenty of customers. Yet I just hope they learn the right way to treat...

Wort restaurant I’ve been to here in bay city. Terrible service my partner ordered the street tacos and I ordered the mole. Food took forever to get out once the food came out the waitress only brought my partners taco out and I didn’t think anything of it I thought maybe my food would come out after. Waited another 30min because the 2 waitress that were there wouldn’t even come by the table. When I decided to go look for 1 of the waitresses to ask about my food they were both sitting on the booth and said that we had just ordered the street tacos. I specifically told the waitress to even give me more time to order because I was still looking at the menu then she came back and I ordered. How can she tell me I didn’t order anything. The waitresses never came to refill to even ask for a refill my partner had already finished his drink and the food wasn’t even out and when they brought his food she didn’t even bother to ask him for a refill until she had...