Chatty's Pizzeria — Restaurant in Bay Village

my friend and I were in the Art Gallery on business, got hungry and came up with the idea to discuss things at a table in a pizzeria. I was very tired after a difficult operation, on a walker, and it was my dream to sit down) They went in, sat down, and then something completely incomprehensible began ... a beautiful waitress with long white hair came up and asked us to move to another place, I want to note that she was sitting on the platform one summer couple and all seats were free! we did not argue. We were offered a table in the far corner in the bushes ... we did not like this idea, we asked for another place ... we were invited to sit on metal benches and a metal table, usually cushions are placed on such chairs and benches, it was not comfortable to sit, especially after the operation . We moved to a comfortable wooden bench and the administrator came to us and said that we cannot sit here! it was a horror! we left very angry and hungry and this is the most terrible service, probably not only in America! neither in Europe nor in Ukraine have I come across such a thing... it's unfortunate and incomprehensible. I wanted to draw this site and pizzerias and make an advertisement ... the advertisement turned out to be an...

My New York Style pizza was horrendous, for $32. I got several toppings, black olive, bacon, double cheese, green pepper, double pepperoni, pineapple, hot honey, extra sauce, and parmsean cheese at the end as pizza came out. Sounds great right!?

Pizza was soggy. The cheese was, weird. Wouldn't call it double cheese.. The extra sauce, wasn't quite there. Double pepperoni, not quite. Then, on bottom, and even on top, there was ashy burnt bits, in piles/certain areas, that was very bad for tasting. I heard this happens when they don't clean the stone pizza oven out well enough, and it can stick to your pizza or something. BUT, for $32, it was definitely a disappointment.

Not to mention, the young lady, we had went about every detail of my pizza over the phone, agreed total was $32. Get there to pick it up, and she's trying tell me I ordered another pizza, and total was $44. When over the phone, we clearly went through everything, and I even corrected her, and said the hot honey would make it $32, not $29.. The service kind of made me look stupid/incorrect, was no apology from them, just initial eye rolls, manager not even looking at me/make me feel like wasn't my fault they made an extra cheese pizza.

Likely won't...

Got the pepperoni bread, house salad, and a sopressata NYC style pizza. Pepperoni bread was cold on the inside and the outer layer was a bit dry/hard. I definitely think it was either left out and/or frozen previously and reheated the oven. No complaints on the salad, in fact I thought it tasted great and the presentation was nice. The pizza was definitely not worth the hour wait we had before being seated. Sauce was nice but the dough/crust had something unique to it. I'm curious what the deep dish pizza tasted like but I'm not sure I'd welcome the chance to give this place another try given the wait time. The service was nice and the location is awesome, I just wish the food was as good as I hoped! Food 2/5 but service bumps the overall...