Dunkin' — Restaurant in Bedford

I just waited over 10 minutes at the drive thru window (not talking about from ordering to getting to the window… sitting AT the window) for two coffees I got handed one immediately while the other one sat on the rack next to the drive thru for 10+ minutes because the employee working the window walked away and never came back. Finally another employee came over and when I told her I was still waiting for my other coffee she pulled it off the rack which irritated me because it had been there made the entire time and she copped an attitude with me because I had just wasted 10 minutes of my time waiting for a coffee that was already made. I understand being short handed but that doesn’t excuse being disorganized and snippy. Pull it together. Communicate with each other. Work as a team. I will...

So I sent my wife in with a 100.00 dollar bill bought a leg coffee and a small when my wife came back there was 10.00 dollars short .I went in spoke to the manager gave her the money back and slip she counted it and said I did not give you the money I gave it to the lady .I got my wife who had no money on her and I had 800.00 on me in 100.00 dollar bills clearly she made a mistake which was ok we are all human.I asked her to count her drawer she opened it and threw my receipt and my 10.00 dollars at me then a old lady behind the counter started screaming something at me.These people are clearly thief’s and have no respect...

I went to this dunkins this late afternoon to get my daughter a bagel. I approached the drive through. The rude clerk was laughing the whole time. I don’t see why there should be laughing when someone is placing their order. I pulled up paid for the bagel and the employee put the bagels in the bag got napkins but proceeded to wipe the counter with the napkins and put them in the bag. I wasn’t sure I was seeing this correctly. My daughter saw this and said that’s what she did. We threw it out and did not eat the bagels. This is what you do to customers? Do not go to this Dunkin’ Donuts ever....