Dunkin' — Restaurant in Bedford

I'm not sure how but every time I come here my coffees aren't made correctly.... my boyfriend gets a med CS cream only and today it was completely missing the cream. I get a med ice 1PS 1MS 2 creams only and they happen to always put 3 pumps of each flavor. It gag inducing... I dont want that much syrup in my drink. I worked at dunks for several years... employees need to know there are supposed to be 3 pumps total in a medium unless specified otherwise. It doesn't change when there are multiple flavors. I would mind so much of there was just an extra shot of syrup but 6 pumps of syrup is nasty. Two stars because they are nice... just very inconsistent and its frustrating coming home and realizing my drink is made wrong again. I hate having to mix up hot coffee to try and 'water'...

They run out of cold brew alot. That is not the worst of it. I ordered the new pumpkin spice cream cold brew. When I got it, it was cold brew with the pumpkin foam but no pumpkin spice in the coffee. When I pointed that out I was told that what I had was the pumpkin spice cream cold brew. The shot of pumpkin spice was not part of it. I tried to explain that it is a signature cold brew, she said that I was wrong and I had what I ordered. The employees need to know what the product us and make it right. If they make it wrong then that need to take responsibility for it and just make it right. Very disappointed in...

On the whole this is a good location to visit. The lot entry is after the exit on the road . it's a busy location, but still moves well at the drivethru. The only issue I've had is that the men's room toilet is impossible to use while sitting unless you sit crooked on it or are missing your right leg from midthigh down. The toilet paper dispenser is there. It would be a fantastic idea to relocate the toilet paper dispenser to about 6 inches above the handrail for the convenience and comfort of...