Donuts are great! 100% the only thing that has kept me coming back up until now. Unfortunately, thats really the only good thing I can say. If you want great donuts, go here. No doubt. But you better be there at opening otherwise you'll likely miss out on the classics like donut holes or maple bars or bear claws, as it seems they make a bare minimum and almost never have any by the time 830 or 9 am comes around.
If you're looking for good quality coffee at a fair price, look elsewhere. It's more expensive than other shops in belgrade and tastes no better than gas station coffee.
Also, for those of you who clearly don't follow health code regulations, every single time you take a transaction, BEFORE you assist the next customer with their food items, you wash you hands. Does not matter that you use a little paper to pick them up with. Wash your hands. Every time. It's not that hard. Lack of accountability is what gets people sick.
The service is hit or miss at best. Entirely depends on who is working whether you'll get friendly service with a smile, or some "meh" attitude young person who doesn't care to be there, let alone say thank you or have a nice day.
And the atmosphere of their sitting area. Tables and chairs are dirty. It's so dated inside and doesn't seem like they keep up to date with their routine cleaning. And the upstairs area is rough. Table rocks back and forth, last time we went the chair almost fell apart, not to mention the amount of dust and debris on the ledges and floors.... they desperately need to pay attention to the overall cleanliness of the shop.
And now I find out today(as it's been a couple months since I've been in) they are charging a card transaction fee back to the customer to use a card. I'm sorry, but that's the cost of doing business. Up your prices by a quarter if you need to. There will be fees the business owner pays for, not the customer. Why would I give you a tip to put a donut in a box and then pay your processing fee to use my card. Am I going to have to pay for the bag or box my donut comes in next? Or the napkins I take on the way out?
Sorry for the longer review, but I find it tough to want to return with the current state of their operation. Donuts are a homerun, everything else is less than desirable. At this rate I'd rather drive to townsend for the donut...
Read moreI went searching all over Belgrade for a coffee, two places were open but no one there to take my order which already put me in a bummed mood 😬 New day bakery was a last resort and they had little other options other than donuts and other sugary "breakfast" options. I ordered a coffee and had to repeat my order FOUR times and even still she had to write it down. It is the worst coffee I've ever had and not exaggerating here... I was not able to drink it. Very acidic tasting and little to no hint of the flavor profile I asked for... which is just such a disappointment for what I paid for it. I would not recommend coming here for an espresso drink. Two stars because even still the staff is very sweet...
Read moreReally nice little shop but very limited. I went in on a Saturday morning and the cases were clear full but there weren't that many options. The gal that helped me was amazing however!! Service was wonderful. The reason for the poor rating is the quality of the donuts. They were dry, frosting was hard and brittle just very disappointed. I picked them up for my kids sleep over, when they came down they each only ate 1, even my 12 year old said they were dry... I would have rated lower but the customer service...
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