El Toro — Restaurant in Bellbrook

El Toros is just okay. The kids like going for Taco Tuesday, but we don't go all the time and far less than we used to. Fortunately, the kids are extending the palate and open to try new things. But I've had both good and bad experiences dining at El Toro. One of the weirdest complaints that I never thought I'd have to say about a Mexican Restaurant is that they 100% use skyline chili sauce on some of their menu items and that's just disgusting in my opinion. I even mentioned it once when asked how our meal was, and they didn't deny it... There's just nothing quite like that skyline taste/smell, and it belongs nowhere around the Mexican food. At the location by the Greene, we once waited so long for our waiter to come back that eventually I got up and found the To Go box my Dad needed and brought it to him myself. Outside of the skyline sauce and sometimes poorly trained staff, we've had good times mostly because we're out together, talking, enjoying the family time, laughing, etc. But we definitely prefer the sugarcreek/bellbrook location by far even though we have to drive further to get there. The restaurant is always clean from my experience, if your dining group has any handicap guests included I don't see you having any problem dining in, there's bar seating for those interested, and plenty of tvs/sports, their menu is pretty big so you have a wide variety to choose from and hopefully not end up getting surprised by a taste of skyline when it comes! (Try More Than an Apron sometime. That's my favorite go-to for...

I walked in to the Bellbrook location at 6:15 pm tonight. Not too busy. I counted 23 people in the dining area (one was a table of 6). I waited at the door to place a carryout. I stood there 5 minutes before a gentleman stopped and asked if I had been helped. I said no, but the phone was ringing. He walked away to answer it and never returned. I moved to the end of the bar, where i waited another 5 minutes. The bartender finally noticed me. He asked if anyone was helping me, I said no. I need to place a carryout. He said okay. He the poured a blue margarita for one guy, got a Corona for someone else grabbed a beer glass and walked away. At 6:28 a young lady came up to me and again I was asked if I was being helped. I told her I needed to place an order. She took out her pen and pad and was ready to take my order. By this time I was truly disappointed and disgusted with the lack of customer service. She apologized profusely for her colleagues. I thanked her for acknowledging me, but I decided not to purchase anything. I really love the food here, but I don't think I...

Have been to the El Toro in Bellbrook many times without issue. A couple weeks ago I was there with my daughter, her husband and their two kids. We were there on a Wednesday where they advertise that kids eat free with drink order. When the bill came the kid’s meals were not free. When I spoke with the manager he apologized and gave my daughter a gift card to cover the meals we had paid for already because the waiter would not honor the free meal deal. Today I went there for lunch with my grandkids. Ended up with the same waiter. He pointed out the free kid’s meal deals after we had ordered drinks. When it was time to pay he took my card and said I will ring you up and be back (never saw the check until he came back with the card. On the bill again we’re the kids meal. I think the waiter figured I would not remember or that I was stupid. I opted not to argue about it and have decided NEVER TO GO THERE AGAIN. They may have gotten my money for kid’s meal that were supposedly free but I will not spend...