For people who had not so great visits, and with their food. I recommend not taking too long for pickup, or the food might go bland or soggy as a few of you have said. Arrive for pickup around the time given would be better. Any cooked food don't just stay in perfect condition for hours. Common sense. For delivery, sometime, especially during weekends, it gets busy there. So they have to take care of more customers than during weekdays. The food for delivery would sometime take a while to get delivered. Making it possible for the food to not be as fresh. That's because they're busy with many phone calls and walk ins. Otherwise the food would have been delivered. They're not making the food look bad on purpose or mean to. If you think about it, when it gets busy at a restaurant, with only a little amount of workers, and many food orders, would you honestly take your time to make each order from customers? No. By the time you complete a order with care and make one customer happy, there would be a line of more food orders right behind you. It'll take longer to complete, leaving more customers impatient for their food than not.
When you're busy, tired and hungry yourself, would your mood be good? I'm sorry for any bad experiences some of you may have. As I never had to experience...
Read moreThe woman at the counter (she also cooked our food) was very rude and made us feel very unwelcomed. We thought maybe she was just having a bad day and left it at that. I got the shrimp fried rice and my husband got chicken with broccoli. We brought our food home and start digging in when I notice how bland the rice tastes. Taking a better look, it looked as though it had been made with white rice. No big deal, I'll just call and see if I can have it exchanged when I go into work. The person on the phone (I believe it was the same rude woman) tells me their fried rice is very light and there had been no mistake. Again she was very rude and had no interest in satisfying her customers. I'm still convinced that this has got to be white rice, I've never had fried rice that appears white/gray and have NO flavor. Husband's chicken w Broccoli was alright, it came with hardly any...
Read moreI go to this location for lunch almost every other day. I didn’t know that you can’t pay with a card when less than $10.. because I usually order 2 meals, she through that in my face that she allows me because I’m a regular. When I go in she never smiles or say hi but I’m ok with it bc I’m not there for her. Today I went and she ran my transaction and said it didn’t go through, I checked with my bank and it did. I tried explaining that to her and she cursed me out like I’m not a paying customer but someone begging her. At first I tried showing her the transaction in my bank and she would not look at it. She went on to say you need to pay cash next time and continued cursing me out. My bank even said it was their machine. So be careful she might be double charging people and they...
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