Mazatlan Taqueria & Grill Benicia — Restaurant in Benicia

DO NOT GO HERE FOR A BURRITO YOU WILL BE EXTREMELY DISAPPOINTED!!! The cashier stopped me from being able to text the receipt and didn't seem to have a genuine interest to serve us, that should have been my sign to leave when she went to help us and then changed her mind and decided to tend to multiple other customers. My burrito didn't taste very good and neither did my daughter's. It hardly had any meat, next to no lettuce or pico de gallo and was mostly rice. My burrito was made incorrectly. For what I got it was overpriced and I should have asked for a refund or a remake, but I didn't have time. The meat had little to no seasoning and tasted bland. My daughter complained the rice was hard, and there were random chunks of cheese. She told she gave it two stars. For burritos that are 15 dollars a piece I don't think they are worth that much money especially with the quality and quantity of food given. I don't think I'll ever come back to this place. There are better burritos available in Vallejo the Hercules location makes better burritos and has better...

Had a great experience whit the costumerservices here! However, I was caught off guard by the spiciness of each dish, even though the salsas were served on the side as promised. It would be helpful if the menu mentioned any heat level in the base dish for those of us with sensitive taste buds. I was surprised to find that the final prices were higher than what was listed on the menu. I understand there can be fluctuations, but it would be helpful if the menu or staff mentioned any changes beforehand. Transparency in pricing goes a long way in ensuring a positive dining experience. But clearer pricing would be appreciated! For example: a dish of food for 18 dollars, when you pay they add almost 2 dollars more per product plus the tax for everything almost 9%, Its crazy! If you pay with card its even more. Fyi don't get chips and salsa they will be charge...

I would give this place a zero star if I could. I ordered a shrimp fajita taco salad and said no sour cream and no cheese cuz I'm allergic. I get down to the bottom of the tortilla shell, scoop some into my mouth and think nothing of it. I then cut a piece of the shell and flip it over and there is sour cream on the bottom. The cook said nonchalantly sorry and that it is what he does to hold the shell on the plate. They refunded my order; however, that doesn't help me when I sitting two doors down barfing my food up. I would take a picture of that, but...