Tavern At The Creek — Restaurant in Berlin Township

My friends and I have been going here for years - at least once a week, sometimes 2. Unfortunately, the past couple of times, Karen (runs the place) has increasing become rude. One one occasion a few weeks ago, we ordered pizza - the place was packed - we waited an hour for our pizza, no big deal - when Karen brought out the pizza, she asked if we needed anything else - we just said, some plates and forks would be great - her response was "we're very busy, you're going to have to be patient, we're doing the best that we can". Well, ok but, you asked and we needed forks and plates. Not a smile on her face or in her voice. This last Saturday night, she was so rude, we're never going back. There was 8 of us, 9:00pm - we had been to a basketball game and were in high spirits and having a good time. We ordered a round of drinks , it was fine. We ordered our food, it was fine. Then, Karen came over and said we were being too loud and a customer looked over at our table. WHAT? It's 9:00pm on a Saturday night, in a local bar and we're too loud? There was another table of 3 (people that we knew) and about 6 people at the bar. And, someone looked at us? Are you serious? Very rude and condescending - so much so, we will not be back. So disappointing in how we were treated. We are good customers, always take care of our servers - our servers know our drink and food preferences the second we walk in. This is how you treat repeating customers? We got our food to go, paid our bill and left -...

I have been a customer of this place for over 6 years and as the years have passed we have noticed the level of service and quality has been slipping. However since we only have 3 pizza places within a 5 minute drive we still do to-go orders here and there, until today. My husband and I were coming from the vet with our 2 pound puppy who was wrapped in a blanket and showed up early for the order. I walked in to pay and asked if we could have a couple of beers so we could stand out on their patio while we waited - their wet patio since it had just stopped raining that had no customers dining out there. I was not asking for service out there, just us to stand and wait. I was told no because they don't allow any pets on their patio due to it being a health code violation. Water's Edge around the corner however allows pets on their patio all the time so long as they are on leases which is what most patios in this area also allow. I was so upset over the absurdity that I didn't even ask what their policy was on service dogs. On top of this rudeness, which hasn't been the first for us or our friends from this place, my order had problems with it which I am not even going to bother bringing up since at this point it...

This is a unique little place...

We got a coupon and said why not try this place out - the seating is very limited so we had to wait about half an hour (which on Friday night at 6:30 seemed reasonable). The staff was friendly and helpful but they only had 5 tables so I don't know what it would be like if they were operating at full capacity. Wife's wanted a bud light ( they have a boat load of different craft beers) and I had a diet coke. We had to do the wings 5 medium and 5 honey BBQ which were awesome - they have so smoking process that is unique - I just know the wings were awesome. We had a tough time picking between the pizza and the subs whichnoyh had good reviews so we went with the pizza. It was really good.all in all it was a great experience. The only down side is that they are a tad on the pricey side. We are c going back to try the subs... We will...