The slowest Chick-fil-A I have ever been to. I waited 13 mins on the drive thru line. I had to pay for extra food because while in the drive-through line placing my order I wanted to modify said order and they couldn't figure out how to accomplish that. The worst part about it all, it wasn't even worth the wait. The bottom of my biscuit was hard and unedible. Everything was lukewarm, nothing was hot, nothing was tasty and fresh. I will never go to this location ever again. I will go out of my way to go to the other location in Clemmons. At the Clemmons location you're guaranteed fast and friendly service and fresh, tasty and hot food every time my family and I go there. If you like long wait times comparable to Wendy's drive-thru and customer service comparable to that of Burger King and the disappointment you are filled with after visiting your local taco bell, this is the Chick-fil-A for...
Read moreThis is the first time I’ve left a negative comment for any Chick-Fil-A.
I was staying at a nearby hotel while having surgery across the road from the hospital.
Tuesday night I drove thru CFA and ordered the “new” chicken sandwich that I had seen a commercial for. Probably my fault for not being more clear. I got a standard spicy chicken sandwich. And no ketchup which I ordered for my spuds.
Wednesday night after surgery, I went back and ordered a spicy chicken deluxe sandwich. The order taker specified pepper jack cheese - exactly what I wanted. What I actually got was the correct sandwich with American cheese on a roll that bordered on stale. At least I got ketchup.
It’s aggravating to have to double check your order before driving away and I’ve never...
Read moreThe cheese didn’t want any part of this sandwich and the bacon jumped off the pig onto the sandwich, bypassing the grill. The bun is about 2 times smaller than advertised and the items do not fit the bun. The bun is also very chewy and not pleasant. Forget trying to get it corrected. The manager on duty, who is a woman and always wears a gray shirt with sandy blonde frizzy hair, is rude as all get out. They messed a sandwich up a few weeks ago and I took it back in. I had to play 50 questions with her to get it corrected and the attitude is unreal. This location has steadily went downhill. Come on David...
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