Dunkin' — Restaurant in Beverly

5 star for Dylan and Dylan only. Today the restaurant was filled with about 25 college students waiting for orders. Poor Dylan was the only employee working and was able to get orders out and maintain professionalism through such a difficult situation. Apparently his two other coworkers walked out leaving him on his own at one of the busiest times. Dylan deserves a raise. Not sure who the manager is but Dylan is a star and needs to be rewarded for his...

One of the best experiences I ever had at Dunkins! My boyfriend and I went into this location and the customer service from Matt and Anijia (sorry if misspelled!) was uplifting, wholesome and overall a wonderful experience. They went above and beyond to make customized beverages and helped us with our decision on what to order, meanwhile making pleasant conversation. Thank you,...

I probably wasted $50 here so far this year. They give me other peoples coffees, Forget, donuts, or other baked goods that I add on, And it seems like they’re always training someone new, which is good however, they never have time to actually address the issues because they’re running around training and doing the work which I don’t blame on the workers that’s a...