Subway — Restaurant in Big Lake

Horrible food, the staff members attitudes are hit or miss. Ordered online, when I got home last night all 5 sandwiches we're dried out, burned, (they were untoasted) and there was barely any veggies or condiments on them. This staff member knew he was making garbage and flat out didn't care. 1/10/24 Update, decided to give them another try years later. Ordered The Beast which should have 5 meats totaling 1.5 lbs and double cheese. Got a thin layer of 3 meats and minimal veggies. Normally, this sandwich won't close. At this location, it's smaller than a regular sandwich. I basically gave then an extra $5 for less food, rubbery bread, and since it was an online order, I gave them an undeserved tip. At this point, I have to assume the owner or manager is telling their people to skim ingredients since the workers are different. Just shut the doors. 11-15-24 Wife went there instead of the location that's still decent. This is a chicken bacon ranch with double cheese. Paid for double meat. I could barely find any chicken or bacon. Just mushy tomatoes and lettuce. Pure slop. Owner needs their franchise license taken away since they clearly steal from online orders and have no...

I left a great review for a young man named Brian a while ago and it was the best service I have ever had at a subway. This same subway has also been the worst service I’ve ever had in general. I went in 04/22/24 about 20 minutes before close and we called ahead to make sure they had specific cookies. We got there and an employee had taken them home! I still wanted a sandwich and said I would tip in cash for showing up while they were closing, my girlfriend started asking for her sandwich to be made and the girl behind the counter was eating as she was making it which is disgusting! Then as the sandwich is already being made we are told they are out of bacon, ok no big deal she asks if she can substitute the bacon for steak and pay more, we are then told they don’t have steak and even if they did they can’t do that. When I say ok we are leaving that’s when the manager goes to the back and grabs the steak! I get you guys are closing but I even said I was gonna pay you for being an inconvenience when you are already open so I’m not obligated to. It was a younger girl and a middle aged man who I believe is the manager. Honestly if you hate your job that much just...

My worst experience last night at Subway in Big Lake. 8:49 pm tried to oder 4 ft long subs. No white bread, 6 foot wheat bread, Asiago cheese bread Ft long. Ran out of tomatoes, pepperoni, guchomoli, ... Pretty much I had to substitute every single sub from size of bread and choice. Manager was not available, workers that I do not blame at all, as they stated these items we are left with to make Subs. No discounts for compromised order . I asked around and this location does run out of materials 1 to 2 hrs before closing. Manager is not taking care of sufficient inventory to make subs. Totally disappointed, will be visiting the manger of store tomorrow to discuss...