Dickey's Barbecue Pit — Restaurant in Big Spring

Stopped here on 12/29/19 and the employees were just rude. The older white man cutting the beef was just not a pleasant person and should not be the first face you see when you start your order. Stopped by on 01/16/2020 and my husband stood in line to place an order then when he gets to the front he's told there was no meat. As he's leaving the staff decided to walk around with someone's food on a tray telling others and showing them they ran out of food. My husband then goes to the customer and tells them "are you really going to eat that after the employee showed your food to everyone and walked all over the restaurant with it?" We went on 02/16/2020 and this will be the last time we give this restaurant a chance. We start to order and are told they have no ribs, chicken or wings and won't have any until Tuesday. I ask if they have potatoes and they rudely said yes. Then the short stubby lady with really short hair barely put meat on our potatoes. The first time I went they weighed the meat. Then she told the black guy loading our potatoes to put more butter so the potatoes don't look so empty. Then he also barely put any toppings on the potatoes. We were also told that they ran out of green onions for the potatoes. While we place our order the dark Hispanic lady at the register is looking at us and just enjoying her drink giving us dirty looks because my husband asked them if they ever have food because they are always saying they ran out of things. Every single time we've stopped here every single employee has been rude, they have no customer service skills and they rarely have food I stock. They couldn't pay me to eat...

My rating is not for the food as the food is amazing.my poor rating is because of the poor staffing at this facility.The kid running the register was more interested in his phone than helping people in line or his fellow coworkers hurry up and fix plates.I ordered my meal online and made it for 6pm to pickup.I left the house at 5:40 which leaves plenty of time to fix two plates.I arrived at the restaurant and another young man told me I had to wait a while because they hadn’t had time to make it.I could understand this if they were truly slammed but there was three people in line and all were for the same ticket all together.There is no reason I should have to wait any longer than 20min.In fact it would have taken me less time to walk through the line than order online.They continued to deal with orders of people in line rather than doing one that was put in way before.I am not upset about my food I am upset with how your staff run the place.Five stars on food and if I could give zero on...

Do Not Stop By this Dickies. Came during lunch hours and the place was completely empty. Went to the counter to dine in with the family and they refused to take my order. They were working on a 'Called in Order' and still had alot to complete on it.

So? We can not dine in and they refused to allow me to order because they were working on Mobile orders first. They informed me if I wanted to dine in at the location I would have to wait to order until they were done.

What in the world kind of service is going on at Big Spring?! That is so WILD that they cant provide service to in person customers at the same time as handling mobile orders. It makes more sense now why Dickies is completely empty during the Lunch rush.

This place Literally treats their customers like they are a bother and interrupting their work.

We just walked out of that place and went looking for another restaurant that would at least...