Carter's Fried Chicken — Restaurant in Blackshear

My family and I were in town for a short period of time yesterday. We went to Carters as an "old times" kinda place to eat. We used to eat there when we were younger. They were not that busy, my family a rather large group made up most of the people in the building. We ordered our food and tried to be patient on the length of time it took to get our order. However, after most of our family had already finished eating and left and the rest were just waiting out of obligation as they were done as well, we got a little frustrated. We asked how much longer the wait would be. We were advised 3 minutes. After about 7 minutes we asked again and the older woman with short hair had no idea and did not even acknowledge our question. Finally, a woman with dark hair came out and we asked when the order would be done and how people who came in almost an hour after us have ordered and received their food. To which the woman responded their order was already ours had to be prepared. I said we understand but how long does it take to make wings? She said something like 12 minutes. I said OK, it has been close to an hour, and we still do not have our food. Rather than apologize or offer any "southern hospitality" you expect from a trip to a Blackshear restaurant, we got nothing but attitude and combativeness. We finally received our food. There was an odd sauce on the pork sandwiches we ordered. I asked what it was, she said it was the house BBQ. I advised I did not want that BBQ on it. She said well I have other sauce. I said that was fine but asked if I could get different pork without the house sauce. She continued to be rude and combative. I finally just asked for our money back for the two plates. She told the other woman to give me the money back for one. I advised we wouldn't be eating either. She finally agreed to give the money back for both meals. The food may have been delicious, but the service and the wait time made it as though I would NEVER even try again to eat there. I understand there are wait times, however, the wait was excessive for the amount of people that were in...

The employees at Carter's Fried Chicken in Blackshear Patterson and Douglas Georgia which I've been to all three the employees are friendly and services quick however the food is not too great because that's overcooked the chicken is extremely dry I've been to all three and it's all the same and the one in Blackshear I ordered me a chicken breast sandwich boneless and when I bit into it about quarter of the way through it I wound up with a pointy bone stuck right up in my gum fortunately I felt it enough time that I could avoid any serious damage it's a shame because like I said the staff are friendly and it's a fair environment atmosphere depending on the time of day and the hour of business because sometimes they do get jam-packed but I was really...

The customer service is TERRIBLE. Someone please train these young people about customer service. It is not in good taste to fix people’s food, turn around pick up and play with a child and then turn right back around and fix someone’s food. I was disgusted by my visit today. Ordered my food before I got there because I was coming in from out of town and I wanted to just run in and run out, however when I arrived, they had sold my food to someone else and I told them I was coming from out of town!! Do you think they volunteered to remake my food? No they didn’t!! Had to settle for cold chicken and French fries! Poor, poor, poor customer service. The food always used to be good but now it’s TERRIBLE. Please hire some adults to train these...