Dairy Queen Grill & Chill — Restaurant in Blair

If I could give this more than 5 stars I absolutely would. On the evening of Monday July 8th my husband and I picked up my grandma on her 75th birthday and asked her where she'd like to go. Her first choice was Dairy Queen! We walked in and were the only people in the store. While we were ordering and my grandma was trying to get to her cash I looked at the cashier with my card in my hand and said "It's her birthday she won't be paying." So he took my card for payment. While we were waiting for our food a young lady who I took to be the shift lead that night came to our table and said "I heard we have a birthday over here! Can I offer you a sample size Blizzard of your choice?" My grandma is a huge fan of the cupcake size ice cream cakes so she declined the small Blizzard offer and asked if she'd be able to buy 3 of the those instead. At this point our food was coming to the table fresh and looking delicious and the young lady excitedly asked if we have any frosting color preferences, but we aren't picky when it comes to ice cream! The store was getting pretty busy by the time we were eating, but the young lady made sure to come to our table and ask how our meals were tasting to which we replied "Great!" She got back to work helping her coworkers make it through the rush. When we were ready to go we made our way to the register and she brought out 3 adorable cupcake size ice cream cakes decorated as cute flowers! We brought them back to my grandma's house to enjoy while we chatted for a few hours. When my husband and I left her house we passed by the Dairy Queen and saw the young lady hard at work closing down the store and mopping. Now I'm sure this is much longer than anyone cared to read, but I just wanted to say how appreciative I am that your employees showed so much care, teamwork, and hard work that evening. I never thought I could have such a welcoming experience in a fast food restaurant, but I am so happy that's where my grandma chose for dinner on her 75th birthday. It warms my heart that the young lady went out of her way to make sure we were taken care of. I truly apologize I didn't catch her name. I hope with the details from this review you're able to praise her as well as the rest of the staff that evening for their amazing work ethic and attention to the small things. Thank you all so much for making my grandma's birthday dinner so...

Update- the owner called and let’s just say, despite seeing the photo of the moldy banana, she didn’t believe me. Didn’t believe that what happened, happened. Then informed me they don’t have to wear gloves handling food. HELLOOOOO health code violations. She didn’t like that I wouldn’t make a special, over an hour drive to “make it right”. She also was offended when I pointed out the reviews for that location are spot on. $15.80 down the drain. If you want an excuse to not go to work thanks to food poisoning, go here. Then after stating “clearly there’s nothing I can do to change your mind” hung up. Well duh, when you start out offended and snarky, what do you expect? Then to tell me that’s not what happened? Good gravy!

It took over a half hour in the drive thru to get our food. It was cold, they gave us the wrong, cold food. They also gave my daughter a rotten, frozen banana. When I went to get the right food, the woman with black hair, pizza face and firmly believe if it zips, it fits (her busted can of biscuits look wasn’t attractive). Not a single person had masks on, then they were handling food after wiping their runny noses.

BUT WAIT! It gets better. When I demanded the correct food, I told them that wait was far to long to justify the excessively long wait time. That disgusting woman snaps, complete with scoffs and eye rolls, “it’s FAN food, NOT fast food” then waddled off in her jeans that were so tight they clearly cut the circulation off to her brain.

If Google would allow me, I’d attach a photo of the rotten banana. If you want straight carbonation for a drink- come here! If you want food poisoning, this is the...

I never leave reviews- used to work in the food industry for years and I like to give people the benefit of the doubt. But after giving this DQ chance after chance as it’s the only one within 40 minutes from my house… I give up. This time I ordered a small cookie dough blizzard (I get the same every time). I usually only get 2-5 pieces of cookie dough, rest is liquid , milkshake. But obviously, I’m ordering it for the cookie dough. If I wanted vanilla soft serve- I’d order that. So, this time around I got the same thing, but decided to outwardly say I wanted to order it with extra cookie dough, pretty sure I got charged for the extra cookie dough but never got my receipt; just know it was more than normal. Same thing, milkshake. But this time I had about 4 pieces of cookie dough, a piece of Oreo, and something that tasted like peanut butter candy? Wouldn’t care too much because I don’t expect much - but I specifically asked for extra cookie dough, not a mix of every topping but what I paid extra for lol. It’s honestly comical at this point. I’ll just save my money and go to get ice cream out of town...