Honestly I expected better from Jersey Mike's. The one I went to in Hamarville the first time I ever tried Jersey Mike's was exceptional but this one not so much.
The employees mumbled. My sis is hard of hearing so we thought it was her but even I couldn't him them. I talked to 3 out of 4 employees and they all mumbled. One of them didn't even know the difference between Ital and White bread! Why work at a sandwich shop if you don't know the difference?! My sis and I both ordered Italian bread and he said "White. It's basically the same." Uh.. No. It's not.
Her sandwich was cooked so when she asked for tomatoes and lettuce they put it on AFTER it was already cooked and she got wilted lettuce and half raw tomatoes. I got a simple sandwich and it was okay. Not great. Not what I thought I would get from a Jersey Mike's. I could have gotten that sandwich anywhere, like a Get-Go. My dad ordered and Italian sub and also got told "White. It's the same thing." I ordered bacon, there was no sign to tell me it was extra so I had to go ask my dad because he was paying then go back to get bacon. I also got my sis and myself a Gatorade but there was no sign for that either so we spent like an extra 8 bucks on Gatorade.
Our sandwiches weren't ready "down the line".. Instead we had to go sit down and come back up while other customers were trying to order their food. It was ridiculous.
I will never go to this Jersey Mike's again. Only Hamarville. They had better employees who sliced the meat right in front of me and piled it on high.. as one would expect from...
Read moreThis place is going downhill fast. I asked for mayo underneath the cheese and meat and you would have thought I asked for them to feed it to me too. Ended up getting a refund because the girl smashed and squished my sandwich because she was frustrated I asked for it a certain way. Won’t be going back to this location. Also, the manager on shift looked like he was on fentanyl or something. Also, he didn’t do a very good job at de-escalating the situation. To me, it felt like he made things worse by the way he and his staff handled themselves. I have gone to Jersey mikes all over the country, and have never been treated with such disrespect and disregard. Correct...
Read moreWhen we walked in and went to order none of employees acknowledged us & 2 of the guys were making sandwiches never said we'll be with you shortly or anything. When we did place our order he was very rude and looked at us & spoke with a bad attitude. I'm a Rewards member of Jersey Mike's and this is the only time I experience this / also they kept making phone orders while we were standing there without being acknowledged. Wife was with me & she said you should have been given 1 star! Totally disappointed with the...
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