I ordered a sandwich online and picked it up. I parked to eat my lunch and when I went to eat the second half of my sandwich and noticed a couple of blue and black spots on the edge of the bread. I decided to inspect it further and looked into the white part of the bread and realized it was mold, I could clearly see spores inside of the bread. Since I was close to the restaurant I brought it back in to bring it to their attention and I was told that it was just burnt on the crust and that happens sometimes. I showed the cashier the spores on the inside of the bread and I was still told it wasn't mold that it was just burnt. If it had just been burnt it would stay around the crust area, not little black dots on the inside of the bread. The only resolution I was offered was a new sandwich which I turned down since it had made me lose my appetite. It's very unfortunate because I've loved chicken salad chick and make special trips to bluffton to come here, but I will find a...
Read moreI love Chicken Salad Chick. In fact, I’m one of five American men who will openly admit that and dine there solo. You’re welcome.
Food is great (reminds me of my mom’s chicken salad), service is very good and personalized, and the atmosphere is very comfortable.
I am astounded by people who try CSC and shrug and say it’s just “okay.” What?!? CSC consistently rocks!!!
The staff at this location are very friendly and supportive. They greet me by name and make each visit enjoyable.
I left a star off for food because there’s a tiny bit of room for improvement on portion size for things like salads and soups. Otherwise, the quality of the food is excellent.
In a world where customer service has (almost) totally gone to crap in foodservice, Chicken Salad Chick stands out with a handful of other establishments on how it should be done. Highly...
Read moreI went here for the first time today. I had my whole family with me. They brought the food to the table and my order was wrong. I gently pointed it out and they removed my food from the table. My family continues to eat. About 20 minutes later the last person finishes their food, I realize my food is still not here. It was a turkey sandwich and Mac and cheese, 2 pieces of toast, a slice of turkey, bacon and lettuce (I didn’t get the tomato or honey mustard per my order). I went up to the front and asked for my food. It was just sitting there, now not only was my whole party finished, but the food they gave me was cold. I sat back down and one of the people with me tried to flag down one of the workers and they just looked at us and kept walking. Will NEVER go here again. Food was bad, and service was even...
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