Octagon — Restaurant in Bluffton

This restaurant was definitely not worth the price. I made a reservation for Christmas Day, expecting there to be a special Christmas menu, but there wasn’t. There was no attempt at formality inside the restaurant, either, so we, along with most other restaurant patrons there at the time, were very dressed up for a casual place (e.g. no tablecloths)

The prices themselves were, as expected, exorbitant - because this is the Montage where prices are unreal. However, our service was abysmal. The waiter had a real problem with the English language, had no knowledge of the menu, or how anything was prepared. When it came time to pay the bill, he could not cope apparently with using both a credit card and a hotel credit (in the form of a computerized barcode on my phone). It took a full half hour for the waiter to get the bar code read, disappearing with my phone (where I showed him the code) twice.

The food was good but not extraordinary, so the $32 seafood Cobb salad, $29 (overcooked) burger, $23 Buddha bowl, $52 for a dozen oysters, $22 + per cocktail…. All of it, including the terrible service and underwhelming venue, left us feeling ripped off and angry.

We will not return (and we...

Sadly, it was a very poor experience. We had a 7:45pm reservation and showed up on time, having driven 30 minutes to the restaurant. They told us our table wouldn’t be ready for 45 minutes because the diners ahead of us were eating slowly. (They also mentioned they had called us around 7:40pm, when we were already well on our way, to let us know, but we did not see the call as we were driving.) When the host saw the shocked look on our face, after informing us of the 45 minute wait, she conferred with two other hosts for a long while and they finally found us a table. But it was a huge round table for eight people and we were a party of three. Plus, it was in the back room and sandwiched between two raucous, screaming parties of eight or ten people. The decibel level was off the charts… and the embarrassed host agreed with us. We then asked for a properly-sized table in the main dining room. After much back-and-forth, during which we weren’t able to tell if they had a table for us or not, we left. What a terrible service experience for what is supposedly a...

Absolutely love Octagon! Our server, Fred, was very impressive with his friendly demeanor, attentive service and, overall professionalism. The restaurant has a great vibe and it should be noticed that people were dressed in accordance with the style of restaurant that this is. It’s worth mentioning that a set of parents let their two young sons run amuck and act incredibly inappropriate. I was very happy to see a server instruct those little brats to go sit with their parents! Great job!

The shrimp and grits were low country perfect. Seasoned well and plentiful. Visually attractive and well received. The bison strip with peppercorn sauce was a tad dry due to being sliced a bit early. It was disappointing to pay $50 and receive only 2 slices of the strip. The expectation was an entire strip. Now I know for future ordering. It did leave room for banana pudding which is my favorite. It didn’t disappoint! We...