Bojangles — Restaurant in Boiling Springs

I went through the drive thru and the lady who took my order was great! She was very sweet and attentive. However when I got to the window I was handed the wrong food (did not realize until I was home) and was not even given my drink. I wasn’t given the sauce I asked for so I waited to ask for it and when the window reopened the lady started to catch an attitude with me and still did not give me my drink after I asked again. I work in food service and I usually never give reviews like this but this is not how you should treat customers. I understand it’s hot in the kitchen, everyone has a bad day, or even that rushes can cause stress but I was the only person in line. I will not be visiting again, it’s worth it to go to sc to another Bojangles since I’d actually get what I paid for. The food that was what I ordered was made well and was still warm...

I normally am not one to complain about fast food. HOWEVER, I will make an exception for today. I stopped by around 2:30 for a late lunch and I was the only one in the drive thru at the time. I ordered the Carolina Gold chicken sandwich only and it was almost $7, which sadly, isn’t my complaint. Got up to the window, paid, and was told after 5 minutes was told to pull ahead to wait. I waited a total of about 10 minutes to get the sandwich. Got it and pulled off to leave, looked in the bag and the sandwich had just been tossed in the bag. It wasn’t in a box and it had only been loosely wrapped in white sandwich paper so it fell apart in the bottom of the bag. And to top it all off, the sandwich itself was cold. If I hadn’t had my crying infant in the car, I would have gone back to complain. Definitely won’t be back to the this...

Well after staying away for 6 months because of rude service I decided to give Bojangles of Boiling Springs another try...my mistake. I went in fully expecting rude service, that is the norm pretty much everywhere, and I wasn't disappointed. I overlooked the fact that my tray was literally slung at me and that I only received 2 tablespoons of pintos and that I ordered a breast and received a thigh, I can overlook every bit of that. To get to the point BOJANGLES of BOILING SPRINGS served me HALF RAW BLOODY CHICKEN! The manager didn't even offer to refund my money. She did offer to get me something else but to be honest, you're a chicken restaurant and you can't even cook chicken, why would I want something else? I won't be back. I post this review only to document this nightmare in...