Ashbury's At Boughton Ridge — Restaurant in Bolingbrook

I held my son's first birthday back in August 2022. Sorry I know this review is rather late. We were so excited for the event and the outdoor tent space and had a whole thing planned out. We originally spoke with the manger who had told us the event planner was out but we discussed all the details with him. The week of the event we called to confirm what was being offered and wanted to Make sure we would have no problems with anything. They were supposed to move a pile of sand over for our bounce house which never was done in the months time. The event planner started telling me things that were originally discussed would not be including which was upsetting to hear since it was the week of the party, but told she would talk to the manger and get back to me. We ended up buying the paper products and utensils and such just to be safe and thank god we did. The day of the party, there were two guys who would setting up tables and chairs and I had asked if we could move some tables to the side so my son could make a grand entrance. They agreed and I was actually helping them move the tables and chairs. The event planner came with a couple to show them the space, called one of the guys over and pretty sure gave him an earful,l because the guy came back pretty upset and I could tell by the event planners facial expressions. Thought that was really rude and unprofessional. The venue was supposed to provide water which was almost impossible to get from them. It was a really hot day as well. It was so embarrassing for my guests. Overall just my entire experience from start to finish was very unprofessional. They need to learn how to communicate between staff and management and have everyone on the same boat. We are paying for space and service only to be treated so poorly and have to fight for the basics that was agreed on. The event that was planned with so much thought ended up being soo stressful that I couldn't even enjoy my sons first birthday because I was just arguing with the employees and...

On May 5th 2018, I attended a prom send off for my friend that was booked at this establishment and paid for. From the moment we arrived, the manager was blatantly rude and racist towards the everyone who attended. Everyone there was respectful and was not causing any trouble. There were simply there to celebrate. Majority of the crowd were: teenagers, parents, friends and family members of the two individuals going on prom. The manager was out of order and he did some things on purpose to get a reaction out of us, but he didn’t get it. We had our own music there and instead of asking us, he came and turned down the music himself. He also started to remove items that were bought for the prom send off. He was doing all of this to try to start chaos. He called the police and told us we had to leave. However, when the police arrived, they simply could not understand what the problem was. All they saw was young kids who were celebrating their friends going off to prom. There was no threat to the manger or the establishment. To be honest it was just too many African Americans for him. The manager was disrespectful towards my friend who was going on prom. The manager was getting all his in face telling him he needed to move and go out there! While his father, a Pastor and another gentlemen, tried to fix the situation. However, he wouldn’t cooperate with the parents to figure out a way to handle the problem. I’ve never in my life seen racism at this magnitude. The blatant disrespect towards the parents and the young teenagers and everyone who attended was very inappropriate for a business manager and it was very obvious that he did not want our kind there. Thank you the Bolingbrook Police Department who step in and we’re calm and understanding, unlike the manager, that it was just a family-friend get-together of two young people going on their high school prom and just being themselves and having fun and the Manager of this place tried to...

I attended a prom send off that was booked and paid for on 5/5/18 and for 2 hours......The manager was clearly racist and rude towards the entire crowd which mostly consisted of high school kids and their parents and grandparents. He didn’t want to honor the contract and was disrespectful to everyone every chance he got(saying (you people) have to leave before our 2 hours that was paid for was up, bring us dirt glasses(saying well next time bring your own glasses) as well as telling elderly handicap women to get the hell out the bathroom) not to mention the entire crowd of people were all church folk and kids who sing for the souls children of Chicago(a gospel singing group for kids). Like this guy really called the police on the souls children of Chicago....the parents tired to talk to him as calm as possible to solve the situation before the police were called and the police told him he had to honor the contract. The police were even telling the parents the guy was racist. Like it’s 2018.... things like this shouldn’t be happening.... it’s pretty ridiculous because he almost ruined these two kids prom with his antics. Thanks to the Bolingbrook police department for keeping things peaceful and forcing the Manger to honor...