Mythos Pizza — Restaurant in Boston

well!!!!! gather around, i have a story to tell. My sister and I ordered a pizza on Grubhub tonight. The order consisted of half pizza with toppings and the other half as cheese. When we received the order, the entire pizza was laced with jalepenos with onions and tomatoes. We called them and explained the situation. That was not our order and we have kids who have to benefit from this meal. They even said "this happens all the time." (no apology and you'd think they'd fix it rolls eyes. We even offered for the delivery man to come look at the order from Grubhub because it was not our fault! Since they have terrible customer service, I'm surprised they have a rating of 3. whatever. We were only asking for another order (corrected version) or a full refund! Instead they wanted us to pay for ANOTHER order with no refund!!!! To put the icing on the cake, the guy said "I need to get paid for what I do." Therefore, Grubhub had to give us Grubhub credit, which was not equivalent to the order because "they were not picking up the phone due to being busy. -_- it's 8 in the evening, I mean how busy is it...? I really wish i could give this rating a...

Order food from here quite often. But it's just been very bad lately. Tonight I waited 2 hours for my delivery to arrive. I called after an hour and the lady told me it was out for delivery. Called back 30 mins later she told me they just left with it.so now at this point I question her about the food actually being hot. She says if it's not we will give you your money back. So when the food finally gets here I check it before I hand over any money (my order was $43.99). Well it was COLD. I call them they put the owner on. He tells me there is no way it's been 2 hours(I have The call logs to prove it) he tells me well just give the driver $30 a little discount for it taking so long. Ummmm no I'm not paying $30 for cold food... So I sent it back and ordered from Somewhere else. Thanks...

I have gotten food from here for years & it used to be really good. Nowadays I don't know what's going on. When you order in the store it comes out fine but if you get delivery forget it! They take so long, the food is cold then your order is wrong or missing items. Today is the last time I would order from them. I didn't want heavy sub bread so I ordered a LARGE WRAP with hots on the side. I was really hungry too. I wait damn near forever & what did I get? A DAMN SMALL SUB ON THE HEAVY BREAD I DID NOT WANT. I paid for a large. To add insult to injury, I sure didn't get any hots on the side or in the sub. So now I'm sitting here almost an hour later STILL hungry & out my $20. Even the mozzarella sticks were cold. Bye Mythos. Get your act together or you'll continue...