sweetgreen — Restaurant in Boston

SweetGreen is by far one of my favorite salad places in the area. I was so glad to see they were opening a location in Longwood, closer to my home than the other current locations. However, this location is by far the worst one in MA! The service is awful, the employees truly struggle to make a basic salad order… it’s terrible. My salad comes out awful every time. They always forget the bread, when I tell them heavy dressing it is barely ever heavy… and to top it off my salad often has full stems of Kale in it. They are not properly prepping their ingredients before placing it into the line bar.

I’d rather take the extra time to go to a different location, the Longwood one is awful. Not worth the trip and absolutely not worth spending my money there. I only provided two stars here because the other locations are actually great and I love this company, but the Longwood location is...

I’m always excited to visit Sweetgreen for my favorite dish, the Caramelized Garlic Steak. It’s such a delicious combination of flavors that never disappoints! Recently, I also got the chance to try their new RIPPLE fries, and they were a fantastic addition to my meal – crispy, savory, and perfectly seasoned.

During my visit, I had the pleasure of meeting Fredy, the manager, who was incredibly helpful. He went out of his way to ensure I had a great experience, making recommendations and sharing his enthusiasm for the menu. It’s always nice to see such dedication and passion for customer service.

Overall, Sweetgreen continues to impress with their quality ingredients, tasty options, and a welcoming atmosphere. I can't wait to come back and enjoy more of their delicious offerings!...

First time at Sweetgreen…. While in line Employee #1 proceeds to skip me… okay no big deal. Then Employee # 2, young guy named Elvis, proceeds to skip me but this time I speak up, “Excuse me!”The disgruntled employee proceeds to take my order and the next persons order simultaneously…. Like totally unprofessional. Proceeds to ask if paid for my meal after my partner paid at the register… Honestly, the worst ordering experience I have ever been through. Check out process was filled with confusion and delay. Way too much grief for a darn salad.

Food quality: Very mediocre. Minimal protein. Dry + salty. Bread not offered you have to ask for it…. Cheap iceberg lettuce + white rice and avocado for $14 is such a low value...