Monical's Pizza — Restaurant in Bourbonnais

Ordered a pizza for delivery. I ordered a pizza with sausage, onion and green pepper. After it was delivered I opened it up and all over the pizza was an unknown chopped up ingredient. When I called to complain the manager tried to say that it was the basil that the sprinkle on top. I said no that it's ingredients. He asked " well do you want another one "? I said yes because I don't know what's on top of the pizza. He said he would get it right out for me. Still waiting an hour later. Will never eat here again! For as much as they charge for pizza you would think they would make sure the customer is satisfied. Gave the pizza to the delivery driver to show them that it wasn't basil sprinkled on it. Wish I could attach a picture. After waiting over an hour they brought my replacement pizza after I called and canceled my order. The pizza looked the same so my conclusion to the unknown black ingredients on the pizza are green peppers. Funny I thought green peppers were suppose to be green not black!...The driver wouldn't take either pizza back so I threw them both away. Now I just have to make sure they take the charge...

I love Monicals!I first found out about them in mattoon,IL and that location is wonderful.!!I've never had an issue with this one until last Sunday when I ordered a cheese free pizza with pineapples, spinach and tomatoes as I'm vegan and don't eat meat..I pick up the pizza ,and get all the way to my destination just to realize NO PINEAPPLES on my pizza..I had to drive all the way back to the store, was asked if I wanted them to just "sprinkle pineapples on top" or remake it..I wanted it remade and had to wait about 30 minutes in the store for that..The manager did apologize and give me a full refund,($21.50)but the pizza was it good like usually and the icing on the cake for me was upon lifting a 2nd slice to eat,I find a orange piece of hair on the cardboard where the pizza slice was!!Sure enough the guy making the pizzas had orange hair!I could even see tge follicle still attached!Completely disgusted and couldn't even eat at this point..Thankful I did get a full refund because it was kinda like to me,here's your pizza and a refund,but you should probably just get a pizza from another...

Lunch Buffet is back, $12.99 adult. I've loved Monical's Pizza since I was a kid. I remember going there when the walls were filled with toy and movie memorabilia. It was a great atmosphere. Sorry to say all that is gone. Monical's please bring it back. It was amazing going in there and reliving your childhood. Back to the buffet. Pre COVID, it was amazing. All different combinations of pizzas as well as dessert pizza. The buffet was closed during and after COVID but has recently re-opened. Same great pizza but no dessert pizzas, just some chocolate pudding. I'm sure it's fine but pudding on salad bars and buffets just weird me out a bit. Service could have been better but it seemed like they only had 1 server in the dining area. I gave the atmosphere 3 stars since there really is anything special or unique in...