Where do I start? Where do I start this review? We usually eat at another place down the road, but they are undergoing remodeling, so we decided to try this restaurant instead. Our first red flag was the smell from the smoke shop next door permeating the parking lot. Upon entering, we noticed the restaurant looked like a pop-up, with a folding table cluttered with menus, a bottle of what I hope was cleaning fluid, and a dirty rag on it. A sign on the door warned not to stand near the little table where the hostess stood.
We were seated near the kitchen, and unfortunately, the smell from the smoke shop was noticeable inside as well. While we are 420 friendly, we don't appreciate it when it's uninvited. The menu was quite disorganized, and despite Google listing the average meal price as $10-$20, both my partner's fried rice and my pad Thai (without meat) were $18 each. We also ordered Thai tea, which was very watered down ā I've had better from a food truck.
My partner compared his fried rice to frozen food from Walmart, and my pad Thai was dry and flavorless I ate about 5 bites of it. After tip, our total came to $60, and it was the worst meal we've ever paid that much for. I left my food on the table when we were leaving.
To make matters worse, as we were almost out the door, one of the staff members shouted across the restaurant and now everyone was starring at me, "Sir, you forgot your food." Despite being visibly NATURALLY a female, I was misgendered, which added insult to an already terrible experience. Since everyone was now starring, I shouted back, "Because it was disgusting," as everyone stared.
This restaurant gets a zero out of five stars. If I could give it zero stars here, I would. It was a waste of hard-earned money on nasty food. I will make sure to leave it a nice review on my blog (with just over 18,000 readers) and social media following (with just over 3.5m followers).
To top it all off only one door opens and it is NOT ADA friendly. So if you disabled, yet another...
Ā Ā Ā Read moreOrdered green curry and masaman curry tonight along with some Rangoons.
I live about 15 min away and so picked up the order. Got home and they had forgotten the bamboo in my SOs green curry as well as 2 of the Rangoon were too burnt to eat. So I called and was told that they would fast track a replacement order and have it ready for my to pick up when i got there. While I was on the phone we found a hair in the green curry also. So I put it back in the bag and brought it to them after taking pictures.
Got there and the lady took the green curry in the back. I waited over 10 min and then she came back out with a bag for me. I took the bag home and upon getting there discovered that they had just added the bamboo to the green curry I brought back. They also only replaced the 2 Rangoon that were burnt. SO MANY QUESTIONS! And honestly so angry.
Why did I have to wait 10 + minutes for them to add bamboo to my curry? If they had told me that I would have told them about the hair and prevented the entire issue. Bit they specifically told me that they would make a replacement and have it ready for me.
If you burn half a dish as a restraunt, you replace the entire dish. I got home to my cold curry and half a box of cold Rangoons.....
DONT LIE TO CUSTOMERS!! PERIOD EVER.
Always go above and beyond when you make a mistake in correcting it. I shouldn't have to drive an extra 25 min and then eat cold food just to have the meal i originally ordered. Sorry that simply isn't good enough to get any stars.
I'll be expecting a call and a full refund honestly since only 1/3 of our entrees were edible and I wasted over an hour of my nite ordering from this restraunt only...
Ā Ā Ā Read moreWe ordered 2 orders of crab Rangoon, and two orders of chicken fried rice. I called them to let them know that thereās a problem with the crab rangoon it was pungent and rotten. The manager then tried to assure me that there was nothing wrong. Which is kind of crazy since we have these very foul yellow Rangoon. They refuse any kind of refund and told me that I likely do this to restaurants all over town. He also continue to insult me and say that I was just lying to him for the money. He said he refused any type of refund and told me to drive the Rangoon back to the restaurant for him to inspect. When I offered for him to come over and pick it up, he told me I was being irrational. He was very combative and simply rude. As a local resident of over 11 years, I can tell you their food has declined drastically. The rice that we ordered as well wasnāt good. We ended up taking a couple bites of that, throwing it away overall horrible experience at this restaurant even more horribly mannered ownership. This would be an excellent restaurant to see on Gordon Ramsayās kitchen nightmares. Horrible food and a manager so incompetent to understand that he is losing locals in the area because heās nasty just like the food. Needless to say youāre looking for food poisoning. This is the place to get it at. You have been warned.
After writing this ad, I went and looked at food inspector warnings - Waitstaff Employee washed hands with no soap. And MANY food safety issues. ...
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