Jimmy John's — Restaurant in Brainerd

I said I would change it so here it is! The new wheat sub bun is very good and the service has been perfect.

Jimmy John sandwiches are pretty good and the wheat bread is awesome, but the Brainerd drive thru screws up my order at least 3 out of 5 times. When you make the sandwich don't just look at the number on the slip. Check to see if there are any additions or subtractions. When taking an order repeat the order back to the customer to make sure you entered it to the customer's specifications. The only reason I continue to eat there so much is because of the convenience of the drive thru on my way home from work, however I may have to start coming in to make sure I get what I ordered. Please use my two suggestions so I can continue to be too lazy to walk inside or God forbid make my own sandwiches. Thank you. P.S. I will change my rating to 5 stars if I can ever get 5 orders in a row...

I just recently ordered jimmy John's for the first time and I remember a year ago the sandwiches where allot bigger... but today my pickle was bigger then the 2 sandwiches very sloppy made it was a very expensive snack... 🙁😡 You have the option to tip them on the bill witch I always do but when the delivery driver asked how much I would like back (witch I dont understand even why after she pulled the money out of her pocket she only had 10 dollars) I let her no i tipped her on the bill. But i felt as though she was being very very unprofessional not only did she not have the change for me she also made me feel like I was forced to tip her a tip that was half of my bill. I had 2 combos and she said she didn't have change for a 50. And never in all the times I order from places have I been forced to tip someone or even asked about a tip. I will NEVER order from...

I ordered through DoorDash for my son, as I was out of town, only to receive a call a couple of minutes later stating they did not have a delivery driver working. He asked if I wanted to cancel my order to which I said “yes, cancel my order and refund me please”. He said he would cancel my order. I checked my account today only to find out I was charged for my order. It was not a pending charge, but an actual charge to my account. I then checked my order history on DoorDash only to find out it said order completed. I called the store, spoke to the same “manager” that was working on the 23rd and he stated he canceled my order on his end, that there was nothing he could do and I would have to contact DoorDash. So, I did. DoorDash said my order was never canceled. So not only was I charged, but I was charged for food my...