Subway — Restaurant in Braintree

Me & my partner went into this subway establishment located in Braintree right next to the Burger King… We actually had just drove all the way from the Walmart because we didn’t wanna have Subway in Walmart. We wanted to just grab Subway without too many people around and the only one that was open was the one in Braintree. We walked in and there was a couple that was at the register pretty much their sandwiches were completed and he was just finishing the rest of their order and my wife didn’t mind waiting. We are waiting for about 1015 minutes but didn’t mind because we were next in line, a young gentleman sitting in the corner at a table on his phone with his head down he was a worker from the BBQ spot. As soon as the couple was done getting their order and they left the guy behind the counter, pointed at us and then pointed at the guy in the corner and says I’m taking his order first because he’s been waiting and he’s my friend. meanwhile, me and my wife at this point had been waiting there for about 20 minutes and we really come on like we’ve just been waiting and we’re like he wasn’t standing in line so I don’t really understand how it’s appropriate to have customers standing there and then tell some guy in the corner in front of us in line. It was absolutely inappropriate the way he pointed at us and said he wasn’t gonna take our order when we were the next person explain to him he was very apprehensive me and my wife decided to take business elsewhere wouldn’t recommend coming here just because of his attitude and first impression from the start the bad reviews on here as well about credit card scams and him not being very sanitized in the food not being fresh so I’m glad we dodged. A bullet went to a...

Let me just say... I’m impressed. I have never gotten good customer service at any subway but today was different. I went in for my lunch and asked for a foot long veggie delight. The man proceeded to ask me if I was vegan or vegetarian which I responded “yes”. He then made sure that the subs with meat on them moved down the line before he put mine down. He then changed his gloves and did mine completely separate. It may not be that big of a deal to people or you’ll say “they should do that anyways” but you’ll be surprised at how many locations I’ve been to that don’t do it, or give horrible attitude if you ask them to! I wish I got the mans name but he was great and...

I'm a taxi driver and I'm in there every day the owner of the company and the work is a great people the story is always clean I could go in and use the bathroom they don't say anything about it they know me by my name they work hard story is 100% clean sanitary the owners are awesome to their workers and they treat them with respect and give them hours to pay the bills.. I understand people have to make money but the owner takes care of her workers even when slow she makes sure her employees are making money that's called a good boss she's respectful iftake care of her business.... And her employees work hard and they are very respectful to all their...