At about 2 pm on December 7th my daughter and I went in to grab a couple sandwiches at the Brentwood togos. We were helped by a young girl with a nose piercing (in case a manager wants to know who) who was rude. Paid 40 bucks for 2 sandwiches and every time I asked for something we were met with an obvious eye roll like it was a problem… Don’t know if the girl was having a bad day but sure in heck took it out on us. Has anybody else experienced this? We asked for two easy sandwiches. I felt like I was treated with disrespect and overcharged. I wanted to bring it up but there were too many people in line. The bathroom was also clogged and I was unable to use the restroom. I’m just really disappointed because we come here regularly and this just makes me want to...
Read moreCALLED IN AN ORDER. 6 SANDWICHES FOR PICK UP. EACH SANDWICH WAS ORDERED TO THE DETAIL YOU WOULD GIVE IN PERSON. A. THE GUY TAKING THE ORDER WAS TALKING THE TALK BUT RESULTS WERE AWFUL. ORDER TAKER WAS SO ANXIOUS TO GET TO THE NEXT SANDWICH HE COULD NOT BE BOTHERED WITH WRITING THE DETSILS DOWN. 4 OUT OF 6 SANDWICHES WERE WRONG. ONE SANDWICH WAS SUPPOSED TO HAVE NO PICKLES, BUT INSTEAD 20 PICKLES WERE ON THAT SANDWICH. GIVE ME A BREAK MS. Manager assuring me each sandwich was properly prepared with double talk that made her look even worse.
I generally love Togo sandwiches, but new manager is working on speed instead of what you want or what you ordered. GOOD LUCK. I AM NO LONGER A CUSTOMER. 35 YEARS IN Brentwood this is...
Read moreI love Togo's. I ate there throughout my college years. Every once in a while I crave #24, avocado 🥑 and turkey on white 😋 and its always around lunchtime. So I order ahead and a friendly person always takes my orders. My sandwich is always ready and waiting for me. They use super fresh ingredients. Service is always fast eventhough the sandwich shop is super busy. My other go to sandwich is the hot pastrami! Once in a while they miss a detail, like my sandwich on wheat instead of white...but still yummy...easy mistake and very forgivable 🙂 It's the only sandwich...
Read more