Arthur's Famous Pizza — Restaurant in Bridgeport

Haven't gone to Famous in a while and now I see why. Great food but TERRIBLE customer service. Walked into the restaurant and no one greeted my family and I. Finally seated ourselves and waited for a waitress to take notice, only to get the worse waitress you could possibly imagine. My waitress stared at us with a blank face the entire time. Covered her face with her pad as she spoke and wrote our orders down. She knew absolutely nothing in regards to the food on the menu. I asked for a cup of ice with lemon for my bottled water, she brought lemon in a small coffee cup. Asked for a cup with ice again, it never made it to our table. She brought out everyones dish at least 5 mins apart, never mind bringing the salad after I had already started my dinner.. and even the salad was wrong. How do you mess up on a salad? She even forgot my bread. To make it even better, as 3 adults sit with their plates infront of them, I ask our waitress where my step sons chicken tenders and fries might be and she said "the cooks forgot, sorry." A warning would have been nice instead of my 5 year old impatiently waiting for his food. Not everyone is built to be a server, but this girl just looked like she could give two sh*ts less about her job. As a former waitress and a current employee of a pizza restaurant I expect the experience I give my own customers. Next time I'll make sure I take my food to go because the food that did make it to the table was...

When going to a restaurant you wanna feel like you are in just that... when you first walk in aesthetically sure but literally once you sit down here just doesn't feel like that. They don't have menus they give out but rather they give you a cheap checklist sheet that the waitress fills out when you order. Once done you take that simple Word Doc paper to the register to pay. Oh & they take cash only which, idk, makes it seem less professional. I know credit card fees are an annoyance but if you want to pay less in fees you only have to do some research. You can literally type in "Cheapest payment processing" in google & get lists of these.

I was asked for my choice of beverage before being given any menu.... & that is because there was no menu to give. This list checklist I almost felt I needed to grab my pen to fill out. It's a different approach sure but at least make that look good. Some Photoshop goes a long way.

You don't really leave knowing where you just were. There is no real identity in what they do. I think it looks too nice to be just some ghetto pizza shop which is how it feels. There are shops with less space that show more effort. Extra effort...

I have been going to Famous Pizza ever since I was a little girl. Famous has delicious personal sized pizza and you won't be disappointed. .unless you like poor customer service. I used to deal with the woman with the black hair. Since the closing and reopening there are new staff who seem to think they are more than worthy of mu money without simple courtesy for the customers. The man with the black hair in a slicked back ponytail doesnt even speak when I come to pick up a phone order. He rang up the 2 pies and just waited for the cash. If I didnt have people waiting on the pizza I would have turned around and left. Just because something is good, doesnt mean you shouldn't have customer service skills. I will gladly be going to Julios Famous pizza down the st who will take my credit card and deliver with a smile. You have lost a faithful customer and I will...