If I could give 0 stars I would. I’ve always loved going to greyhound as I’ve attended Bridgewater State for four years now. Tonight when I came in was UNACCEPTABLE! My boyfriend and I came in for a few drinks and some dinner after work, we both work in the industry so we are very polite and respectful when we go out. After our first round we were ignored by our servers Jessica and Maria, they were too busy laughing and talking in the corner with other workers to notice we had been done with our drinks for 10 minutes. This lead is to have to wave them down, which is understandable if your leaving your guests IGNORED. When our pizza that took 30 minutes to come out finally arrived it was extremely undercooked. After our pizza and second round were finished, Jessica and Maria were still too busy talking in the corner to come over and ask how we were doing. Unfortunately this lead us to having to wave them down again (it is unacceptable to leave a table for 20 minutes without checking on them). When I asked for my third drink they completely ignored my boyfriend and walked away, so he called the server back over because he didn’t want to wait another 20 minutes for another drink. They went to put our drinks in but then walked back and said we were cut off...for what? They had no good reason, they said it was because we kept waving them down, but were we suppose to sit there with no drinks or food? I’ve head Greyhound has been going down hill, which is really sad to see. Food and service were trash, from another servers point of view they should really cut out the awful staff and hopefully things get better. Unfortunately I won’t be coming back, and i’ll be sure to let others know to stay away due to the unpleasant environment. By the way we still...
Read moreFirst visit here this week. Food was delicious, service was slightly choppy. The server seemed fairly new. We were asked if we had reservations, we did not, but the online reservations were only set to patio dining. I called and ask about reservations but was told to come right in. We could pick anywere we'd like to sit, our initial table we wanted to sit at had food crumbs still on it, so we moved to a cleaner high top.
Once seated, we mentioned it was our first time there, the server directed us to scan a QR code and he walked away. We were confused if we ordered through the code or if it was just the menu. If you found out you don't have a QR reader on your phone, like myself and my guest, it was frustrating. We downloaded an app to realize, yes, it is just the menu. Their website's online menu is just the same if you don't have the phone/app to scan it! There are also paper menus if requested. We know there are some new serving precautions due to the pandemic, and I appreciate here they were practiced.
Food was good and hot. Server was pleasant and was quick to help with drinks. Decent portion sizes. The price was of a higher end pub, I would have loved to see a little garnish to the plates. Would love to come back for the food and see how servers have improved with their guests. I'm happy to support my...
Read moreFrom the second I walked through the door, my first impression was that of "cozy and welcoming". I sat at the bar for a glass of wine and some late night snacks which were absolutely delicious! The parmasean truffle fries were crispy and flavorful along with the meatball sliders (great to share) which had the perfect amount of mozzarella cheese and the cheese pizza was crispy and amazing. They all left me wanting to order more, but I was too full. The owner Nick personally greeted us and made sure our food and drinks were great. He also shared some of the history of the building and restaurant which was nice because you dont always get those warm conversations from restaurant owners.... The decor is dark with a beautiful mirrored bar, and our bartenders Jordan and Karley were delight to deal with. They suggested "Coco" drink that was way to satisfying to not have a second. The chalkboard wall with the specials and events was a perfect addition to the space. The music was perfect, the bathrooms were clean and despite it being attractive to the college crowd, there was a great mix of all ages. For a first timer, my experience was a great one, and because it's one of the few places to get late night food, I will definitely be a regular customer. Thanks to Nick and the whole team, I'm excited to try the rest of...
Read more